Einspahr Auto Plaza

(139 reviews)
Visit Einspahr Auto Plaza
Sales hours: 8:00am to 5:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–5:30pm 7:30am–5:30pm
Tuesday 8:00am–5:30pm 7:30am–5:30pm
Wednesday 8:00am–5:30pm 7:30am–5:30pm
Thursday 8:00am–5:30pm 7:30am–5:30pm
Friday 8:00am–5:30pm 7:30am–5:30pm
Saturday 8:00am–4:00pm 7:30am–12:00pm
Sunday Closed Closed
New (605) 884-9068 (605) 884-9068
Used (605) 884-9079 (605) 884-9079
Service (605) 884-9076 (605) 884-9076

Reviews

(139 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great as always.

Great as always. Had great service with buying this car and with all repairs/maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Visited several times.

Visited several times. Just could not work out a deal. Very nice people to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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If I could leave a zero I would.

If I could leave a zero I would. I recently had a very disappointing experience with Einspahr Auto Plaza in Brookings, SD. I purchased what I believed to be a brand new vehicle, only to discover later that there was a plug put in one of the tires. This is something that should have been disclosed upfront, as it significantly affects the integrity and safety of the vehicle. When I contacted the dealership to address this issue, I was met with a complete lack of professionalism. The staff I spoke with were dismissive and unhelpful, showing no concern for the fact that I had been sold a compromised vehicle. Their customer service was the worst I have ever encountered, and they made no effort to rectify the situation or offer any form of compensation. This experience has left me extremely frustrated and dissatisfied. Buying a new car is a significant investment, and I expected a much higher level of transparency and service. I would strongly advise anyone considering purchasing a vehicle from Einspahr Auto Plaza to think twice. Their lack of honesty and poor customer service are simply unacceptable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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They are very helpful when I purchased my new Ford the

They are very helpful when I purchased my new Ford the salesman after the purchase showed us how to use all what the new Ford had to offer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealership, (Payton) was easy to work with, truck was

Dealership, (Payton) was easy to work with, truck was ready when promised. I would purchase there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Listened to what I wanted.

Listened to what I wanted. Reached out to find the vehicle and brought it in to the dealership. After purchasing, went through the different items on the dash, steering wheel, etc. More than willing to help me with my stopping in if I get stuck figuring something out. And, oh yes, the salesman called me three days later to see how all was going.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Treated us like long time friends.

Treated us like long time friends. Great people to work with!!!! Repeat customer here now!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I've been doing business with Einspahr Auto for quite

I've been doing business with Einspahr Auto for quite awhile now and highly recommend them for both purchasing your vehicle and their service. I've purchased a variety of vehicles from them, both new and used and have a good relationship with them. Most recent purchase was a new 2024 Mustang convertible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Survey

Very good. Easy dealing at this dealership. Salesman was very helpful and made sure we understood everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Duane, thank you for your kind review; we are happy to pass along your comments to the team here at Einspahr Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

Service review

Service was prompt. Not much waiting. Everyone was friendly. I would recommend this facility to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kari, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!