Reviews
SERVICE
Your Ford service dept people have always been very helpful and always explain what is being done to my vehicles. I have always been treated very well..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Gary! We're pleased to know we have been able to exceed your expectations and always help you out!
Service
Only 3 people in the place that know what they r doing!!!!
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Heidi, thank you for taking the time to leave us your review. We would appreciate the opportunity to discuss the details of this situation so we can determine how we can assist you. Please contact us at (605) 692-6106 at your convenience. Thank you and we look forward to speaking with you.
Ford maintenance
I appreciate the information provided by Dan and Mary regarding the status of my vehicle (Ford F-250) and the fact that the maintenance was completed well ahead of when I expected. Please keep them around. They are excellent ambassadors of Ford and Einsphar Auto Plaza.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Department
I always find the people helpful and kind at Einspahr Auto Plaza. Whether it is service department, sales department, or finance--very friendly--always willing to talk and help you out. Stop in a see them sometime.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change- great job
Great customer service and advice. The service was done on time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience at Einspahr!
I'd highly recommend Einspahr to anyone looking for a "no-nonsense" sales experience. Everyone I dealt with was friendly and professional and I felt I was offered a fair deal on my new pickup.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always great service & coffee if I want it!
I'm always impressed with everyone that I deal with at Einspahr's. I'm on my 3rd vehicle from there & beings it was a new one I'm sure it will last for some time. I'm always grateful for all the help I receive when I need it!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Dealership in the Midwest!
Einspar Auto is top notch. I was treated like family the moment I walked through the door. I recommend them to everyone I talk to about buying a vehicle. From sale to service, I don't do business anywhere else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Trusty, it is great to read such wonderful comments about your recent experience with us! At Einspahr Auto Plaza, we value our customers and we look forward to seeing you on your next visit. Take care!
Einspahr Ford Great Place to Buy a Used Pickup
I had an old pickup (almost 20 years old) that was finally breaking done. So I decided to see if I could get another used pickup. The salesman and the service manager were very understanding and found me a 2012 pickup that only had 27,000 miles and was loaded with options for a great price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased a New F150XLT
Vehicle options regarding the lack of the navigation system was explained not explained to me prior to purchase of the F150. I do not like the google car play as I wanted navigation separate from using my cell phone. Not happy there isn't an upgrade.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate your feedback! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!