Reviews
After purchasing numerous Subaru's thru Alexander Subaru
After purchasing numerous Subaru's thru Alexander Subaru it became a trend of getting every penny out of buyer's. This was my first purchase with W&L Subaru who gave me a great offer trading from my 2023 O/B Wilderness to a 2024 O/B Wilderness. The sales experience was a very family relaxed environment. I cannot say enough of the treatment I received from both sales & service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review! It was our pleasure helping you with your purchase! If you need anything else, just let us know!
This is my 4th Subaru purchase & I have to say that Andy
This is my 4th Subaru purchase & I have to say that Andy Long & his staff were fantastic to deal with. From the folks at the front desk, to the Sales rep (Chad Koch), to Financing (Colby Coxe) & finally Frankie, who was fantastic on explaining all the new technology! They were all very courteous, informative & patient as I was making my final decision!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your review! It was our pleasure helping you!
Great customer service and follow up on findings during
Great customer service and follow up on findings during routine service and having a loaner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much!
The staff is very knowledgeable & friendly.
The staff is very knowledgeable & friendly. Cirt did a great job at answering all my questions. I am very satisfied with my experience so far.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star ratings!
This is my second time working with Owen Long.
This is my second time working with Owen Long. He is definitely an asset to your company. He is very pleasant to talk to and seems to truly care about the customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback!
The best car buying experience i have ever had.
The best car buying experience i have ever had. The dealer and the business treated me very well and I felt so comfortable the whole experience and I would definitely refer w and l to anyone who needs a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was our pleasure helping you with your purchase! Thanks so much for the review and have a great day!
All the staff are courteous, listen to concerns and work
All the staff are courteous, listen to concerns and work to resolve the problems quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you and have a great day!
I have had great service from day one.
I have had great service from day one. I have only had my 2025 Outback about 6 months. Service so far has been great. I have told everyone how impressed I have been with W & L Subaru Northumberland.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the online review! We appreciate the feedback!
Service department was very friendly and professional.
Service department was very friendly and professional. They performed the service in a timely manner and kept us informed during our service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5-star review!
Wonderful customer service and dedication to fast and
Wonderful customer service and dedication to fast and efficient buying process, they truly go above and beyond for their customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks, Austin!