Reviews
First, we had a great experience buying our car.
First, we had a great experience buying our car. W and L had a large selection of cars to choose from. Abraham was wonderful explaining everything allowing us time to discuss on our own and answering any questions we had he is probably why we ended up buying our car we only came ‘looking’ to see what was available, and Abraham gave us space to look, he is truly a good addition to your team. We were impressed with the dealership and the cleanliness and the seating area in the service area also. We would definitely recommend your dealership to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
W&L is the most professional auto repair shop i ever
W&L is the most professional auto repair shop i ever used. I hesitate to purchase a vehicle elsewhere.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience and great dealership!
Great experience and great dealership! The first time I've taken my car there to be serviced and it couldn't have been better. Staff was friendly and timely.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing our service department! We look forward to your next visit!
Great selection, no pressure and an amazing salesman in
Great selection, no pressure and an amazing salesman in Kyle! I wanted to go fishing with him by the time we signed the papers for the car! Please give him a raise!😀
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
wonderful people, perfect services done on my car the
wonderful people, perfect services done on my car the people at the desk were always kind and helpful, the service to my car was done quickly, you cannot even tell that i had to have it repaired
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review!
I'm very satisfied with the personal way they run the
I'm very satisfied with the personal way they run the customer end of the shop! I'm also very satisfied with the quality outcome and timeliness of the work done to my car!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience online!
Had my car over 5 days from collision center .
Had my car over 5 days from collision center .. messages every day stated my windshield was being installed. When in fact it wasnt.. then Keayon called me said it was finished and I had to pay my deductible so they could send car back to w & l collision .. I pd it ..I left work tp go get car and return rental .. drove 90 min and car wasn't at collision .. Keayon said car was still being worked on and would be done by end of day .. he lied earlier in the day .. I missed work .. and I had to pay an extra 2 days on my rental .. this is unacceptable.. and I want to know how I will be compensated for it . Unhappy customer.. w & l collision called me every day to inform me what was going on ..they went above and beyond can't say the same for service center and esp ..Keayon.. Signed.. unhappy Scott Rhody
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We sincerely apologize for the miscommunication and inconvenience you faced during the repair process. This is not the level of service we strive to provide, and we understand your frustration. Please reach out to us directly so we can discuss how to make this right. We value your feedback and appreciate the opportunity to improve. [Please Note: Service does not see responses on Dealerrater.]
A very great place and a really great sales team.
A very great place and a really great sales team. Glad that I went there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much! We are glad you had a great experience!
I felt comfortable from the first time there.
I felt comfortable from the first time there. Dealership is clean and well lit. Most people were friendly and welcoming. I found parking somewhere, somewhat a challenge, but not a deal breaker of course.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Everyone, from the initial call to be seen that very day,
Everyone, from the initial call to be seen that very day, were kind, underdtanding, & accommodating.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for sharing your feedback!