Reviews
The service area was very clean and good coffee
The work was done right the first time and in a timely manner. Also every one was clean and polite,being a disabled veteran I notice such things. Again thankyou
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nice clean dealership with courteous staff
Nice facility and staff. Did not like the system in the service department that alerts customers their vehicle is ready.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Purchase
Always willing to go the extra distance to make sure you are happy. Pam always does a good job at listening toy needs and helping me find a good placement for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Courteous staff and clean facilities
Friendly staff and clean well lit facilities.The only thing that kept this visit from being five stars was the fact that they rotated my tires not realizing that they had just done it 3000 miles earlier on my previous oil change.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
They were extremely friendly and knowledgeable of my car. They were very friendly and took care of all my needs and questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and very nice people!
The work was done in a very timely manner and I really appreciated the attentive service. Making an appointment was very easy and I felt very welcomed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
The service was quick and done with great quality. I would highly recommend anyone to have their vehicle serviced at Bill Defouw.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Facility / Great People
Truck buying was fun again Pam Srain Was excellent I have recomended her to 2 people already Mike Overby I can not say enough good thing about him and the fair deal (for DeFouw and Me ) that we came to
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great facility
New to the area. Getting to know service personnel and they are very respectful. Informative and friendly and clean. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service with friendly people!
The service dept got my car in quickly, when I told them the problem! I had Good service,car is fixed,friendly people to deal with! Loved our car salesman,Mr. Howerton,and now like the service dept!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase