DeFOUW Automotive

(674 reviews)
Visit DeFOUW Automotive
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (765) 588-9006 (765) 588-9006
Used (765) 746-7304 (765) 746-7304
Service (888) 545-7525 (888) 545-7525

Reviews

(674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Very helpful!

Ron Pierce was extremely helpful when I was looking for a vehicle. I ultimately decided to hold of on the purchase but Ron took the time to exchange several emails and phone calls with me to ensure I had all of the answers I needed. Would recommend him and DeFouw to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much Brian fr the great review. So glad Ron is taking such good care of you. We look forward to being a part of your next vehicle purchase when you are ready. Please don't hesitate to reach out if you need assistance in any way.

MINI Cooper

purchased 2012 MINI Cooper a couple of years ago. Was a good experience...traded in my Honda Accord. The salesperson drove the MINI Cooper to me at my work at Purdue during my lunch hour, so that was nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much Jody for the great review! So glad you had a great car buying experience! We appreciate your business and look forward to the time we can work together again.

Haapy with customer service

We bought a 2016 Malibu a few months ago. Noel Evans was the salesman. He calls occasionally to ask how we are and if we like the car. He never makes us feel like it is a high pressure situation, just checking in. We will buy from Noel again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for the great review! So glad you've had a great experience with Noel. The relationship really starts after you purchase your vehicle so we are happy to hear Noel has been able to check in with you from time to time. We appreciate your business and look forward to the time we can work with you again!

Wonderful place to buy a truck

Noel Evans made the buying process a dream. Didn’t over sell and was honest and upfront through the entire process. He really connected with what our family was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate the excellent review on Noel! We are so happy he was able to take such good care of you. Thank you for taking the time to let us know about your experience.

Chevy Malibu

Noel Evans is the reason I walked out of there today with a car! What a great salesman! I’ll be back because of him! That’s for sure, what a great salesman thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Wow! What an awesome review! Thank you so much for taking the time to share your excellent experience with Noel! We appreciate your business and we look forward to working with you again.

I highly recommend Noel Evans and DeFouw!

Noel Evans was a great person to work with. He met all of our needs and stuck within our budget. I appreciated that he listened to the details that were important to me and helped me to find exactly what I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for letting us know about your excellent experience with Noel Denise! We appreciate your business and look forward to the time we can work with you again.

Wonderful Exoeriebcd

We had a great experience buying my 16-year-old a truck! Noel Evans was our sales person and found us exactly what we were looking for and has continued great customer service ever since the purchase! I would definitely recommend buying and contacting Noel when you are in search of a new or used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

So glad you had a great experience with Noel! Thank you so much for taking the time to less us know about it. Your kind words mean a lot to Noel and our team. We appreciate your business and look forward to the time we can work with you again.

Mr Lynn R Cooper

I leased my 2015 Camaro SS from DeFouw and other than basic service, I’ve had no problems. The Service Staff has always been respectful, polite and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much Lynn for taking the time to let us know about your Service/Repair experience with our team. Our Service Staff are our unsung heroes so your kinds words mean a lot to them and our team. Please don't hesitate to reach out if you have questions.

Good!

I purchased a 2010 Camaro from Noel Evans and even though some problems occurred they where quickly and efficiently addressed and to my satisfaction. I could see myself purchasing my next vehicle from DeFouw.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Andrew for taking the time to write such a great review. I'll make sure to let know of your kind words as I know it will mean a lot to him. We appreciate your business and look forward to the time we can work with you again. Please don't ever hesitate to reach out to us if you need assistance.

Friendly and Professional

Bought my 2010 Nissan Maxima from them last year. Noel Evans helped me with the purchase. The process was fast and friendly. I did not feel pestered to buy the car. I love the fact that it's a no haggle dealership. Makes the process less stressful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Shrey for letting us know about your great experience with Noel and our Team. So glad your car buying experience was a good one! Please don't hesitate to contact us if you need assistance.