DeFOUW Automotive

(674 reviews)
Visit DeFOUW Automotive
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (765) 588-9006 (765) 588-9006
Used (765) 746-7304 (765) 746-7304
Service (888) 545-7525 (888) 545-7525

Reviews

(674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Scott and Tina

our salesman Chad Timmons was very professional , friendly, respectful and not pushy. Chad made our buying experience very enjoyable and Chad worked tirelessly to find exactly what we wanted. He didnt have an exact truck on the lot but found exactly what we wanted the next day and got it. We will definitely be purchasing our next truck from Chad and the DeFouw Chevrolet dealership,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review, Scott! At DeFOUW, we know the importance of finding the perfect vehicle for our customers. It sounds like Chad found you the perfect truck! We appreciate your business and enjoy your new truck! Sincerely, Brayton Taylor | Customer Care Advocate | btaylor@defouw.com

Easy purchase

Great experience buying at this dealership. I would easily recommend to family and friends. I did everything over the phone and they had my paperwork ready to sign when I arrived. The car was cleaned and ready to go with a full tank of gas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review, Katrina! We are glad that we were able to streamline your buying process. Technology is changing the car buying process, which is exciting! Thank you for choosing DeFOUW; we appreciate your business! Sincerely, Brayton Taylor | Customer Care Advocate | btaylor@defouw.com

Received amazing service from Noel Evans.

Noel Evans is a great salesman. He was very friendly and made the process of buying very quick and smooth. I look forward to doing business with him again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good experience

Dennis Romack is a good salesman. My buying process was fast and perfect. The price was reasonable. I'd like to buy another car from here in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Brady for the great review on Dennis and our Team! We appreciate your business and look forward to working with you again. Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com

Awesome experience!!!

Denis Romack was an awesome salesman and everything went very smooth. Jeff Robertson in finance was very efficient And was able to get us out of there very fast. I’ve bought my last two vehicles from from Denis and will continue to do so!! Thanks!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much Thomas for the 5-Star Rating and excellent review on Dennis, Jeff, and our Team!! We appreciate your continued loyalty and look forward to the time we can work with you again! Hope you and yours have a Very Merry Christmas Thomas! Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com

Customer Service

Dennis Romack was by far the hardest working, best salesman that I have ever dealt with, and I look forward to dealing again with DeFouw, and Dennis in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Mike for taking the time to give us your awesome feedback on Dennis! I'll make sure to pass this along to him. Hope you have a wonderful Christmas Mike. Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com

Listened!

Noel took the time to listen to me, and that made all of the difference! He also has been excellent in staying in contact if I ever need anything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Josie for the great review and 5-Star Rating. We appreciate your business and look forward to working with you again! Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com

Thank you, Noel !!!

I bought a car from Noel Evans and he was great to work with. My wife and I greatly appreciated everything he did for us. Would we come back and buy from Noel again, YES !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Tim for the kind words and 5-Star Rating!! We are so glad Noel was able to take such great care of you. Let us know if we can help in any way! We also want to wish you and yours a Merry Christmas! Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com

Thanks Noel

Noel Evens the one person you should be in contact with if your looking for that right vehicle. Noel wont hassle or pressure you in buying something you don't need. Thanks Noel for a wonderful truck buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the kind words Byron. I'll make sure to pass them along to Noel as I know he'll be excited. Hope you have a wonderful Christmas Byron. Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com

Car Buying the Way it Should Be

Noel Evans has provided has consistently provided me with excellent service. I purchased a Chevy Cruze from Noel in 2016. Since then he has always been available if I had any questions or needed any service. Even if it was just a quick stop for a car wash. In 2019 when my wife needed a vehicle we again went to Noel. Buying a car can be a stressful time for people. Noel has made it easy and painless on both occasions. Thanks again Mr. Evans!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mark! Thank you so much for taking the time to give us your feedback on your buying experience with Noel. Buying a car can be stressful so we are excited Noel made the process smooth and hassle free! Please don't hesitate to reach out to us if you need assistance in in any way. Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com