Reviews
We bought our new F150 from Huntersville Ford.
We bought our new F150 from Huntersville Ford. Ahmad and Joe made it a great experience. 100% would recommend Huntersville Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new Ford F-150, Eva! We are happy to know that you enjoyed working with our Sales Team here at Huntersville Ford. Until next time!
They helped me get the car I wanted from hundreds of
They helped me get the car I wanted from hundreds of miles away, and got me an excellent rate on the loan. Very satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful staff and fair trade value.
Wonderful staff and fair trade value. Very accommodating since we had an infant with us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Felicia, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Everybody there was friendly your sales person that I
Everybody there was friendly your sales person that I Dealt with first class, I could not have asked for better service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Working with Yefferson and Eric as well as Jon in the
Working with Yefferson and Eric as well as Jon in the records department was great. The easiest new car purchase I have ever made!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Explain to a customer that bought more than 6 cars/trucks
Explain to a customer that bought more than 6 cars/trucks from this dealership when they drop the ball on a request for a trade numbers for when they don't EVEN send the info to you???? I requested my trade in for a 2019 Ford Mustang Bullitt. Brittany Maners called me, and I requested my trade in value since it was bought at their dealership. She never called, text or even emailed the form after 3 phones calls. This was TOTALY on me for communication. After the last call, she informed me that the General Manager Stacy Cowan required me to fill out the form. Brittany Maners dropped the ball. If they do this to a customer with Mutiple buys at their dealership, how would they treat ANY NEW customer???
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please reach out to us at socialmedia@huntersvilleford.com at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
Regret would be getting the best deal BUT I waited all day over my trade in. Disappointed.
I responded to socialmedia@huntersvilleford.com with NO RESPONSE!! What a joke of CUSTOMER SERVICE they have. AVOID THIS DEALERSHIP just based on that!!!
11 days later and NO RESPONSE. I find it so bad that they ONLY care in car sales then even a conversation with a 10X buying customer. This buyer will NEVER BUY FROM THEM AGAIN. Change management is the ONLY solution. AVOID THEM until they do.
Great to deal with, great customer service, worked with
Great to deal with, great customer service, worked with me until I was satisfied on price, Brian was excellent
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The dealership was attentive and helpful.
The dealership was attentive and helpful. My family and I enjoyed meeting everyone, and had an enjoyable experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The people at Huntersville Ford that I’ve dealt with are
The people at Huntersville Ford that I’ve dealt with are great. No complaints ! I wish you all the Best !! Chuck S.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were professional and curious.
They were professional and curious. I made this purchase from out of town. When I arrived ant the dealership, everything was ready and final paperwork was seamless. I would definitely recommend Huntersville Ford! I look forward to doing business with them in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car