AutoNation Ford South Fort Worth

(1,028 reviews)
Visit AutoNation Ford South Fort Worth
Sales hours:
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
New (866) 956-0270 (866) 956-0270
Used (866) 925-7115 (866) 925-7115
Service (877) 286-8917 (877) 286-8917

Reviews

(1,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford South Fort Worth from DealerRater.

Want to share your experience with this dealership?

Write a review

Thank you so much Darryl!

Thank you so much Darryl!!! You kept me updated on every step of the way, even when there was no updates! I cannot thank you enough. I will follow you wherever you go even with my future cars. I love how knowledgeable and how much you cared for us the entire order process!! (Even after!)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

F-150

Expertly and expeditiously repaired my truck. None better!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Sales & finance was great.

Sales & finance was great. Make ready to clean the truck was unimpressive. Will have to do that the right way myself

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Oil Change

The service department at Autonation South Fort Worth is efficient. Jerry processed my car and the service was completed quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Janice, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

This dealership is horrible.

This dealership is horrible. We had issues with the Pilot we purchased in the first 90 days. We brought it in twice and they said they fixed the issues but the problems are still present. Do not do business with this location! Every time we’ve tried to get any answers they’ve just passed us to the next person and now they refuse to answer or return the calls. Save yourself the headache and find another dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Customer service was great!

Customer service was great! Repair was excellent! The driver was very helpful. He carried me home and when my truck was ready that day he picked me up at home. Service was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Excellent timely service on my superduty!

Excellent timely service on my superduty! I highly recommend this service department! I will use them for all my service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

The service department was able to locate a wiring

The service department was able to locate a wiring problem and do the repairs. I'll come back here when I need another service preformed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Didn't have the car I wanted so they went and picked one

Didn't have the car I wanted so they went and picked one up an hour away that fit even better that what I was looking for. Great employees who are there to help and will do everything to make you comfortable. definitely going to continue all future service and vehicle needs at this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. If you ever need help, just give us a call. Happy motoring!

Fast friendly service with a smile!

Fast friendly service with a smile! Will continue to bring my vehicle back for service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!