Reviews
Chris Philips helped me a whole bunch.
Chris Philips helped me a whole bunch. He was very kind . I highly recommend him to look for him at the dealership when you want to buy a vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very professional.
Very professional. Everything was done in a timely manner and my service guy explained everything. I can't remember his name. It starts with an a e
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, We appreciate your positive review about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
I recently had yet another great experience with the
I recently had yet another great experience with the service department at AutoNation Ford South Fort Worth, Special thanks to my service advisor Brett Alvine!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!
Never a disappointment- dependable, efficient service you
Never a disappointment- dependable, efficient service you can count on. Jerry is the best!, not to mention Walter for always providing you safe and timely car service..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Service and communication.
Great Service and communication. The actual cost was under the estimate provided and the actual time to diagnose was under the estimated length of time as well
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Got great deal on purchase and Jerry take great care of
Got great deal on purchase and Jerry take great care of my service needs perfext
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Always great service, will definitely return for future
Always great service, will definitely return for future repairs. Service was very fast and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Donnie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Would never take my car back to this place.
Would never take my car back to this place. All they want is to take customers money without fixing your car’s problems.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Clara, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Ford South Fort Worth. We'd like the opportunity to turn your experience around. Please reach out to us at (817) 522-3225 at your earliest convenience to discuss how we can turn this experience into a positive one.
And who I am supposed to talk to?
Turn around time for maintenance is disappointing.
Turn around time for maintenance is disappointing. Many customers can't be without transportation for days at a time with no loaner etc.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-3225 -- we hope to hear from you soon.
Service was great, everyone was nice and friendly!
Service was great, everyone was nice and friendly! However, I went in for a repair and one of the guys told me he would call me when my parts came in so I could get my car fixed asap… I never received a call so I had to call up there myself after over a week of waiting and he was like “oh yeah we have them they’ve been here”…. Wish I would have received a call when they arrived! Other than that they’ve been great.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for bringing this matter to our attention. Thank you so much for being one of our valued guests and we look forward to your next visit!