Principle BMW of San Antonio

My husband and I had a relaxing and easy car buying experience with Victor. He was very helpful, patient and knowledgeable. Highly recommend!

Don Wilkinson did a great job taking care of me and keep its my third car he has helped me with

A. Hernandez was amazing. Helpful, fast, clear and fun to work with. The dealership was welcoming and all the staff were helpful. I would definitely recommend Principle BMW.

This is my THIRD car from BMW of San Antonio. I don’t even live in San Antonio, I live in North Austin. Why do I work with them and drive almost 2hrs in traffic? Trust. Confidence. Excellent customer service. Great selection of cars. Fair prices. That’s why. Makes it easy when you work with people who listen and understand your needs and not only meet; but, exceed them. Going to sound ridiculous; but, the part I hate the most about buying a car is the finance negotiations. Always a runaround at other dealerships. Never with BMW of SA. They make it painless (assuming you have your credit/finances in order). My sales rep has been there for 11yrs. He’s staying for a reason; therefore, I’ll keep buying from him as long as I can. You won’t be disappointed. 10/10.

Juan in the Service Dept was very helpful and made the process very smooth and easy. I will be requesting Juan?s service in the future.

Extremely accommodating with my needs! Cesar went above and beyond my expectations in answering my questions and making sure I have all the information I need.

Got an oil change, it was quick and painless. As usual the Staff was courteous and punctual. My advisor kept me in the loop the entire visit.

Principle BMW provides excellent service. We are repeat clients and are very pleased with the quality of our vehicles and the service we receive at Principle BMW.

The service personnel at BMW of San Antonio always does an excellent job of making sure my car is operating correctly. I value what they do for their clients.

I usually worked with Holly. This time I worked with Alexandria Harbeck from the beginning until the end. Everything is great and she has a great communication and follow up. The only thing ai wish is get a free replacement for my Mini?stank knob to fill up the gas because it was broken. My car is still about one year old and the piece was broken with no fault of mine. Other than that, everyone from the person who took my call to make an appointment for oil change is wonderful. I was on my way to Austin when I saw the notification for oil change on my dashboard. She placed my car loaner request and offered Uber as well. The video from the technician really helps as usual, Everyone was very helpful and efficient. All understand my busy schedule and worked their best to help me. As a loyal customer of both Mini and BMW, I am grateful to choose your dealership. The service is excellent.