Reviews
Shawn Ayoube provided outstanding customer service during
Shawn Ayoube provided outstanding customer service during a stressful ordeal made me feel important throughout the repair. My vehicle is 15 years old and was called in due to a recall notice. Repairs were done quickly and professionally. I?m very very satisfied!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!
We really like this dealer.
We really like this dealer. The customer service was great! Our salesman was very knowledgeable and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
The sales person victor was respectful and polite , I'm
The sales person victor was respectful and polite , I'm very satisfied with my first bmw car, love my new car. I would recommend my salesman
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Damaris, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!
Great customer service.
Great customer service. No high pressure sales. Relaxed atmosphere. Fair trade in value. Good people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
My sales representative Rafael Lara was great assistance
My sales representative Rafael Lara was great assistance with my search for my vehicle. He showed comprehensive in the models of the vehicles and provided prompt and accurate customer service. You can definitely tell he goes above and beyond for his customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.
Hi, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.
Always great service at Principal BMW!
Always great service at Principal BMW! Communication is always quick and loaner car was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Daryn, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Our expert was easy and great.
Our expert was easy and great. Thank you, Don Wilkinson for your professionalism and care!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve owned a BMW since 2007 and am very happy with
I’ve owned a BMW since 2007 and am very happy with service and my technician!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Very professional!
Very professional! My service advisor was very friendly and took the time to explain what my car needed. My car was delivered in the time they said it was done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michella, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Jacob was my sales guy and Brad the sales manager were
Jacob was my sales guy and Brad the sales manager were both great! The buying process was super easy and Tim, F&I guy, was easy and no stress. Highly recommend these folks.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Steve, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!