Reviews
Very friendly and knowledgeable staff!
Very friendly and knowledgeable staff! Carlos and Tom were excellent, Both were very communicative and super responsive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Courtesy service and staff, very professional.
Courtesy service and staff, very professional. I purchased an F150 at this dealership before and was satisfied then also.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very inviting and helpful team.
Very inviting and helpful team. Super clean and well laid out. Showroom is open with plenty of windows.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Mario was our salesman.
Mario was our salesman. We have had him for the last 3 cars we have purchased. He took the time to go through everything I needed, since I am the only driver.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience while buying a new car here.
Great experience while buying a new car here. Very polite and professional staff who were willing to work with me
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
We purchased a vehicle from AutoNation Ford St Petersburg
We purchased a vehicle from AutoNation Ford St Petersburg on a Wednesday evening. We returned Friday before noon to discuss a broken component and was told to take it to any AutoNation location for a warranty repair. This was not the case so we returned Monday to get it he issue resolved. Just to ensure we could be seen by service, an appointment was made for 11am. The vehicle was checked in and I was notified that we simply needed sales approval to complete the repair. Five hours later we were informed that the repairs would not be authorized because there wasn’t enough profit in the sale on a CPO pre-owned vehicle. The reasoning for declining customer service was further explained that the tech who inspected the used vehicle noted the broken component but it was decided not to repair prior to putting the vehicle on the lot. If you have to shop at AutoNation Ford, please be warned that customer service and putting out high quality vehicles takes a backseat to the dealership profit margin!
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hello Richard, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (727) 231-1323 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Not worth my health buying used car there!
Not worth my health buying used car there! Questionable integrity. Car not fixed correct. Would give no stars!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford St. Petersburg take our reviews very seriously. If you are willing, please call our General Manager at (727) 231-1323 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Would NEVER recommend.
Would NEVER recommend. No respect. James was rude and the entire process took extremely too long!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (727) 231-1323. We hope to hear from you.
Tom, our salesman, was AMAZING!
Tom, our salesman, was AMAZING!! He was the reason I was willing to go back to Autonation Ford to get the car that I had driven and liked. I would not buy from any of the other salespeople we dealt with regardless of how much I liked the car that I test drove. The finance person was quite intense and I would prefer to work with someone else next time but I will go back to Autonation Ford because Tom was so great to work with!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford St. Petersburg. If you ever need help, just give us a call. Happy motoring!
Prompt friendly service at a reasonable price.
Prompt friendly service at a reasonable price. Service needs are well explained. Comfortable waiting lounge.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!