AutoNation Ford St. Petersburg

2022 F150 less then 30000 miles. Nut came off or broke on upper control arm. Caused 5000$ in damage. Ford won’t honor warranty saying truck is modified. Waldoch won’t honor warranty saying it’s a Ford part. Autonation totally blew me off..

Daniel was very helpful in my decision to purchase an F-250 Super Duty. I had been looking at all sorts of brands, makes and models. Daniel made the experience enjoyable and was able to keep me focused on one of two trucks. He was able to explain why the truck I purchased would serve me best. When Daniel was done, Alex from From Finance was extremely nice and explained everything. I did not purchase after market items but it did not change his outstanding attitude. My company pays for the maintenance and add on items. He understood and maintained a great attitude. Great Customer Service at AutoNation St. Petersburg.

Sold me a truck with a bad transmission The salesman tried to tell me the transmission had to learn me. That’s why it shifted funny

Sold my car to autonation with the help of Ed Mowery. Straightforward process, flexible , and worked with me to get the right deal done. Also took the time to help answer my questions that were unrelated to our deal. Couldn?t have been a better experience

I was looking at a Mustang that they had. Made the first possible appointment for a test drive. The salesman texted me that someone else had bought the car. I tried to buy it. They made sure that I couldn't. Then the sales guy tried to sell me a different Mustang that cost two thousand dollars more. Classic bait and switch. Not a good experience at all.

We highly recommend Autonation Ford in St. Petersburg, FL. Miguel M. was a fantastic salesperson. He worked extra hard to find us the Ford Maverick we were looking for and kept us informed the whole time. Thank you Miguel for making the entire experience a nice one for us! Alex, the Finance manager was very friendly and made the whole financial process very smooth and time efficient. We will definitely be returning to Autonation Ford for all of our service needs and other Ford purchases in the future.

Very honest and straightforward answers to all my questions. Friendly and helpful throughout the whole process.

I brought my car in to sell it to the dealership , after getting an email offer. Ed was professional, quick, and most of all very real. Not the stigma of a car salesman. The whole process was very fast, smooth and even got me an Uber home! Thanks Ed

We don?t have the car yet! Promised to be delivered to our home in Siesta Key by Tuesday December 31st. Not arrived. WE DONT KNOW IF IT WILL BE DELIVERED TODAY!

I came in on Monday midday ready to buy a used mini cooper countryman that they had advertised with a photo of a white car with black roof - a car that looked unblemished. The salesman who returned my call on the day before and on the way over saying the car only needed to be inspected and detailed, but that he would hurry at least the inspection process to make sure there was nothing wrong with the car before I came in. So he did do this, which was good. However when I got there after a 2 hour drive away, not only was the car way more filthy than I could have ever imagined, inside and out, showing also exposed wires all around the engine under the hood, dirt and yard debris on it and inside, but the car itself also looked NOTHING like the advertised photos and had undisclosed body damage. The ad pic it turns out was stock photo, and actual car had pink+black stripe decals all over, aftermarket pink side scuttles installed, pink side mirror covers, and a huge dent in the passenger door, causing it to scrape and buckle the front side of the car when opened. None of this he disclosed to me in our texts/calls. I was thoroughly disappointed, but since the engine inspection checked out okay, I offered to buy it in cash anyway if a discount given for cost of labor to have those removed myself. However, rather than reduce the price, he assured me he could instead have those stickers all be removed by them if I purchased the car or put a deposit on it that day. All being said I would not even have considered buying at that price had he not insisted they could have all stickers removed as part of the purchase agreement. He also assured me the undisclosed dent on the car could be pounded out by them before it was delivered to me, offering to do a "we owe you" clause on the purchase contract so that I could still take the car home that day and do 5 day purchase trial. So I test drove around parking lot only given he also wanted to do the detail cleaning to make it look more presentable, per his insistence. My parents and I then sat inside and waited literally 5 hours while the rep would come back from time to time saying he was running around all over the lot trying to get the car washed, and setting up a day when they could get decals removed and the dent fixed. By past nightfall, the car had finally been washed/detailed so we purchased it with the "we owe you" agreement on decal removal & dent repair. By this time though, it was late, and my 88 year old parents who came with me not be able to drive their car home without my help (a one-1/2 hour drive in the dark, and dense fog conditions that day). My parents were very nervous about this, so they asked if the car could be delivered to us instead. This took another hour for the salesman to find out, but finally he told us it would be delivered to us end of next day, and that since they would have the car in their possession another day they would take advantage to remove the decals then, leaving just the dent to be fixed on them another day when I came back. We were all happy. The next day however, when I checked in via text to confirm the status of everything, the salesman very rudely told me that only the thin pink stripe stickers would be removed and the huge black ones left (not what was agreed from minute 1!), and that all of that was a huge favor to me in the first place, which he didn't need to do. So rude and ridiculous, because it was no favor - it was the condition agreed for the purchase. To top it off, car would now not be delivered that day after all, but not til next day. However even end of next day the car nor the salesman are anywhere to be found. Now 4 days later my 5 day grace period to try the car (which I never got to test on the HWY at the dealer) is being eaten up while my car sits on their property, not knowing what on earth is going on. Neither the two managers, nor salesman returning my calls. A nightmare I hope can be canceled!!