Reviews
Loved it staff was so friendly would definitely recommend...
Loved it staff was so friendly would definitely recommend Toyota of Louisville had me in and out!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very disappointed in Toyota of Louisville and Oxmoor...
Very disappointed in Toyota of Louisville and Oxmoor Toyota service. Both damaged my rims and would not return the vehicle to the condition it was in when it was dropped off. Neither service managers Kelly Wheeler at Oxmoor Toyota or whoever the service manager is at Toyota of Louisville would even come to you in person to apologize. They are not capable of returning your vehicle to you in the same condition it was dropped off in. If you take care of your vehicle do not expect them to. They charge top dollar for unprofessional service. We will never purchase from or serice any of our current or future vehicles with Toyota ever again. As an alternative consider Honda World Louisville. Their service manager Dale Greathouse was professional, apologized, knew exactly what to do to correct the problem, and provided us a loaner free of charge when their mechanic damaged our Honda headliner. Unlike Toyota they used the same brand new OEM parts that were on the car when it was dropped off. Night and day difference in how the two brands treat their customers and their vehicles. Please learn from our mistake and avoid Toyota in Louisville, KY.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Everyone is nice. The receptionist that took my call and...
Everyone is nice. The receptionist that took my call and made appointment for my service was friendly. The serviceman Adam was nice. The service was appropriately priced. Been going to Toyota of Louisville for three years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Courteous people! Prompt service. We bought from...
Courteous people! Prompt service. We bought from Oxmoor, but Toyota of Louisville is just around the corner from our house!! When it's time for another vehicle, we'll see you first.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department was great, I didn’t have to wait...
The service department was great, I didn’t have to wait long for my vehicle to be done thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Every time I purchase a car from this dealership, there...
Every time I purchase a car from this dealership, there is no pressure and they work with me to get the payments I need!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional Salesman. Easiest time buying a car EVER....
Professional Salesman. Easiest time buying a car EVER. Pleasant experience. Made everything very easy. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service - and fast, too! Staff are friendly...
Excellent service - and fast, too! Staff are friendly and professional. Highly recommend this Service Department!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service & in fast manner.Staff especially...
Excellent service & in fast manner. Staff especially Michael LaReau always courteous & professional.Will continue to have car serviced there in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The BEST OF THE BEST!!! Worked with me on every level....
The BEST OF THE BEST!!! Worked with me on every level. Thanks so much for everything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car