Toyota of Louisville / Scion of Louisville

(944 reviews)
Visit Toyota of Louisville / Scion of Louisville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 1:00pm–5:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 822-0130 (888) 822-0130
Used (888) 815-8281 (888) 815-8281
Service (866) 906-2812 (866) 906-2812

Reviews

(944 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Louisville / Scion of Louisville from DealerRater.

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Not many cars available anywhere. But I found what I...

Not many cars available anywhere. But I found what I wanted. Great people to buy a car from...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I took my 2013 Toyota Highlander to get my front end...

I took my 2013 Toyota Highlander to get my front end alignment checked and Adam the Service Associate explained that the front right passenger side needs adjustment. Adam aligned my Highlander and also gave a a 10% Military Discount and in addition explained that my front and rear brake pads are at 3mm of thickness and that they need to be replaced. Adam was very professional and courteous. Adam is a valuable asset to Toyota of Louisville.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

They have a very friendly and courteous service staff on...

They have a very friendly and courteous service staff on the telephone and in person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The gentleman who helped me was very patient, polite &...

The gentleman who helped me was very patient, polite & helpful. Outstanding employee. Work was done timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My Salesman (Don) Mgr (Dave) Were Friendly, Sincere,...

My Salesman (Don) Mgr (Dave) Were Friendly, Sincere, Honest And Informative. Transaction Was Completed Efficiently And Respectfully.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone was so friendly and broke down everything to me...

Everyone was so friendly and broke down everything to me that I need to have done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly & professional service provided by Toyota of...

Friendly & professional service provided by Toyota of Louisville salesman. No pressure purchase made this an excellent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Courteous and helpful customer service reps in the...

Courteous and helpful customer service reps in the service department. Work done in reasonable time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I trust all my auto needs to Toyota and John Carbone and...

I trust all my auto needs to Toyota and John Carbone and have for decades.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They was very good johncarbonewas great and I would...

They was very good johncarbonewas great and I would recommend the care to friends I would come back again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.