Toyota of Louisville / Scion of Louisville

(944 reviews)
Visit Toyota of Louisville / Scion of Louisville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 1:00pm–5:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 822-0130 (888) 822-0130
Used (888) 815-8281 (888) 815-8281
Service (866) 906-2812 (866) 906-2812

Reviews

(944 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Louisville / Scion of Louisville from DealerRater.

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It was great doing business with Mr.

It was great doing business with Mr. Tim. Everyone was nice but Mr. Tim was very professional and helpful. Thank you guys for making this an easy process for me. It was a blessing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I've caught uber and lyft numerous of times to get back

I've caught uber and lyft numerous of times to get back and forth to work with no hope that i would be able to get approved for a car again. Sam Smith was overall the best salesmen I've ever dealt with for a vehicle purchase. He went above and beyond to make me believe that anything is possible regardless of the messy situation I was in. I was so excited I couldn't believe it! He got me into a nissan versa note 2017 SV during bankruptcy with no money down. The car works great! No issues at all. During the appointment I also struggled to find a cheap auto insurance quote online with an affordable price and Sam Smith kindly gave me free insurance to cover for a month until i was able to save money to get my own. Amazing service I will never forget! I highly reccommend Sam Smith for auto approval!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The service i receive is why i will buy my cars at this

The service i receive is why i will buy my cars at this dealership. The service is excellent and the service managers are very helpful. I am in and out in a decent amount of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Swope & Glenn are people you can trust.

Swope & Glenn are people you can trust. No surprises. No overcharging on new cars. You buy at MSRP, not $5000 more. And John in service is great. Good bonified team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership was not pushy.

The dealership was not pushy. Customer service was awesome. Lisa and Lincoln were fantastic. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.
Consumer response

very good professional people.

Very professional.

Very professional. Everything was great. Fast work & easy to speak with the service manager the checked me out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great to work with.

Great to work with. Had me in and out quickly and we’re very nice folks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is my third car from this dealer ship and first time

This is my third car from this dealer ship and first time working with Tim. He was amazing. He was extremely professional and polite. I will be definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
6 people out of 6 found this review helpful.

Great service, was a little slow took almost 2 hours.

Great service, was a little slow took almost 2 hours. Very kind employees. Very clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I live in another state but bring my car here.

I live in another state but bring my car here. They haven’t disappointed me. I have found their work to be honest . . . and efficient. Honorable combination.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.