Reviews
Great experience!
Great experience! Tim was very helpful and professional. He made this very stress free. We were having a difficult time locating a vehicle and did not want to wait 3-6 months to order a car. We love the new RAV4 Hybrid he found for us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John Carbone has always been excellent!
John Carbone has always been excellent! He is cordial, professional and very knowledgeable. Always a good experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Salesman and finance manger were both very helpful and
Salesman and finance manger were both very helpful and made our car buying experience a good one. Salesman wasn’t pushy and was very good guy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always get me in and out in a timely manner.
Always get me in and out in a timely manner. This was for a 50,000 mile checkup
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great and very informative about my car.
Great and very informative about my car. Good experience with my salesman and the finance officer. Would recommend them to my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin in service is a excellent service and always let's
Kevin in service is a excellent service and always let's you know what's going on with your vehicle. A customer for over 20 years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Superb customer service!
Superb customer service! Tim Patillo assisted my daughter in her first vehicle purchase and the whole process went off without a hitch. He worked with me (even though I travel for work) to get her car ordered, added the correct options and kept me informed the entire process. David Lail (Sales Manager) ensured everything was completed when my daughter arrived at the dealership with all the paperwork complete. She was able to complete the process and left the dealer in her new car with absolutely all questions answered! Excellent dealership with second to none customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing customer service and attention to details.
Amazing customer service and attention to details. I highly recommend Tim as you sales rep and the whole team at Toyota of Louisville. Thank you again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tim Patillo, made my purchasing a vehicle an easy
Tim Patillo, made my purchasing a vehicle an easy experience. He had all the paper work completed when I arrived at dealership to pick up my vehicle. I truly appreciated this because, I had very small window to pick up my vehicle. Also, the dealership did not add on dealership cost or charges. Truly appreciated the business being upfront with cost and making it affordable to by a car. THANK YOU!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am always pleased with the service.
I am always pleased with the service. They are always quick and seem to do a good job. The service reps are pleasant and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair