Toyota of Louisville / Scion of Louisville

(946 reviews)
Visit Toyota of Louisville / Scion of Louisville
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 1:00pm–5:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 822-0130 (888) 822-0130
Used (888) 815-8281 (888) 815-8281
Service (866) 906-2812 (866) 906-2812

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Louisville / Scion of Louisville from DealerRater.

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I always have a good experience at Toyota of Louisville.

I always have a good experience at Toyota of Louisville. Quick service, friendly employees and overall just a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

John Carbone 111 service manager Very courteous and

John Carbone 111 service manager Very courteous and explain all my Concerns, thanks for making my Experience a pleasant one

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service.

Great service. Very courteous I don’t need to write 15 words…I’m happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great sales and service with no mark ups, add ins like

Great sales and service with no mark ups, add ins like other dealers (Pulse brake light - what a joke that is!). Price was as is and car came in as expected when ordered. Can’t do better than the quality fit and finish of a Toyota. Toyota of Louisville is a fine and old dealership that have been around for years; and backed by the owners from Sam Swope. Sam always had fine employee’s and that showed in all the one there and Tim was the nicest salesman. Very professional and we always hear good things from other who buy there too. Many friends I work with recommend them as well. Don’t bother with the other Toyota places - waste of time. Love our 2022 4Runner. Thank you Tim.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Sammy Smith got my s what we wanted very nice man will

Sammy Smith got my s what we wanted very nice man will definitely do my next trade with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sam Smith was awesome.

Sam Smith was awesome. So happy! I will definitely come and see him again For sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had a great experience buying my new Corolla at Toyota

I had a great experience buying my new Corolla at Toyota of Louisville. Everyone that I dealt with was very pleasant. My salesman, Tim Patillo, was wonderful to work with, he’s very knowledgeable and concerned that you’re happy with your purchase. I highly recommend that you go see Tim at Toyota of Louisville for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Toyota of Louisville always has helpful, friendly and

Toyota of Louisville always has helpful, friendly and professional service! They are very accommodating and work with my schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Thank you Tim for helping me find my new vehicle.

Thank you Tim for helping me find my new vehicle. They made it very smooth and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Professional, courteous and quality repairs.

Professional, courteous and quality repairs. I would highly recommend . Brought in my Lexus es 350 for a worn front bearing. Was quoted one price and given a lower $250 bill when finished. Needed a shuttle back to my hotel. Very courteous driver and overall a pleasant experience from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.