Reviews
Fast and super helpful.
Fast and super helpful. They got me out the door very quickly with a new car. Would come back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service advisor, John Carbone, easy to work with.
Service advisor, John Carbone, easy to work with. Followed through with what he said he would do.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sam Smith was such a help!
Sam Smith was such a help! He was very responsive and it was a painless process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tim was awesome helping me with the purchase of my 2023
Tim was awesome helping me with the purchase of my 2023 Toyota Tacoma. Best thing there was no pressure at all. Great experience.!!!!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ed K is the best!
Ed K is the best! I have bought several vehicles from Ed K at Toyota of Louisville. He is very professional and very knowledgeable. He truly tries to help his clients. You just can’t find a car salesman who listens to what you want. Ed listens and he will do his very best to find what you want and works hard for you the customer. Thank you Ed. I appreciate you and consider you as the very best car salesman that I have ever worked with. Sincerely, Anthony Yeager
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought a car from Sam and he made it very easy, despite
I bought a car from Sam and he made it very easy, despite my ongoing chapter 13 bankruptcy! He answered any questions I had, kept clear communication, set good expectations throughout the process. I will refer more people to him in the future, he was outstanding.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good service the salesman and the finance department is
Good service the salesman and the finance department is great no pressure great parts and service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tim was very patient, understanding and supportive.
Tim was very patient, understanding and supportive. I appreciate the effort put into getting a good car for me.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Long wait for car service, and giving my car long days
Long wait for car service, and giving my car long days and mileage for next visit!
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Tim was absolutely wonderful to us during the purchase of
Tim was absolutely wonderful to us during the purchase of our 2023 Toyota Tacoma! There was no pressure whatsoever and a great all around experience. Dean the finance manager was also wonderful in making sure our finance needs were met. I’d highly recommend Toyota of Louisville along with Tim and Dean for anyone thinking of purchasing a new vehicle! We’ll surely return to buy another vehicle, but it may be quite a long time as the Tacoma has a reputation of lasting forever!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car