Toyota of Louisville / Scion of Louisville

(946 reviews)
Visit Toyota of Louisville / Scion of Louisville
Sales hours: 1:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 1:00pm–5:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 822-0130 (888) 822-0130
Used (888) 815-8281 (888) 815-8281
Service (866) 906-2812 (866) 906-2812

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Louisville / Scion of Louisville from DealerRater.

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Fast and super helpful.

Fast and super helpful. They got me out the door very quickly with a new car. Would come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Service advisor, John Carbone, easy to work with.

Service advisor, John Carbone, easy to work with. Followed through with what he said he would do.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Sam Smith was such a help!

Sam Smith was such a help! He was very responsive and it was a painless process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Tim was awesome helping me with the purchase of my 2023

Tim was awesome helping me with the purchase of my 2023 Toyota Tacoma. Best thing there was no pressure at all. Great experience.!!!!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Ed K is the best!

Ed K is the best! I have bought several vehicles from Ed K at Toyota of Louisville. He is very professional and very knowledgeable. He truly tries to help his clients. You just can’t find a car salesman who listens to what you want. Ed listens and he will do his very best to find what you want and works hard for you the customer. Thank you Ed. I appreciate you and consider you as the very best car salesman that I have ever worked with. Sincerely, Anthony Yeager

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I bought a car from Sam and he made it very easy, despite

I bought a car from Sam and he made it very easy, despite my ongoing chapter 13 bankruptcy! He answered any questions I had, kept clear communication, set good expectations throughout the process. I will refer more people to him in the future, he was outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Good service the salesman and the finance department is

Good service the salesman and the finance department is great no pressure great parts and service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tim was very patient, understanding and supportive.

Tim was very patient, understanding and supportive. I appreciate the effort put into getting a good car for me.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Long wait for car service, and giving my car long days

Long wait for car service, and giving my car long days and mileage for next visit!

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Tim was absolutely wonderful to us during the purchase of

Tim was absolutely wonderful to us during the purchase of our 2023 Toyota Tacoma! There was no pressure whatsoever and a great all around experience. Dean the finance manager was also wonderful in making sure our finance needs were met. I’d highly recommend Toyota of Louisville along with Tim and Dean for anyone thinking of purchasing a new vehicle! We’ll surely return to buy another vehicle, but it may be quite a long time as the Tacoma has a reputation of lasting forever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.