Cookeville Honda

(415 reviews)
Visit Cookeville Honda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 831-1048 (888) 831-1048
Used (888) 831-4588 (888) 831-4588
Service (888) 829-8064 (888) 829-8064

Reviews

(415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cookeville Honda from DealerRater.

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Everyone I've met in Cookeville Honda's Service Dept.

Everyone I've met in Cookeville Honda's Service Dept. has been very kind and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent dealership, minimal timing to complete all

Excellent dealership, minimal timing to complete all paper work, friendly staff, including insurance support, vehicle value and pricing,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

That service Department is outstanding we always look

That service Department is outstanding we always look forward to going there. Matthew did an outstanding job! Thank You Cookeville Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They got me in and out faster than I had expected.

They got me in and out faster than I had expected.I appreciated that a lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are always friendly and courteous and my vehicle was

They are always friendly and courteous and my vehicle was ready before I needed it. If you have to wait while your vehicle is serviced, the area is roomy and the restrooms are clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional and very nice people!

Very professional and very nice people!! Highly recommend !! I appreciate their customer service too . They were very friendly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I gladly and sincerely recommend Cookeville Honda for

I gladly and sincerely recommend Cookeville Honda for all your Vehicle Maintenance. I Had the Emissions System Checked and needed the Rear Bank Converter Replaced on my 2019 Honda Pilot. They furnished me with a newer model (2024) Honda to Drive while Repairing mine. I was very pleased with the job well done! Thank You BRIGHAM ROBBINS FOR YOUR KIND AND HELPFUL SERVICE! Mrs. David Crabtree Jamestown, Tenn.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Thank You Brigham Robbins for your kind and Generous Service!

The dealer is very friendly and professional.

The dealer is very friendly and professional. You never have to wait very long for your services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was professional, easy to schedule, timely and

Service was professional, easy to schedule, timely and proficient. Staff were professional, knowledgeable and friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I purchased my 2020 CRV from Honda of Cookeville

I purchased my 2020 CRV from Honda of Cookeville Tennessee about four years ago. I have regularly taken it to be serviced here. Very pleasant staff. the front desk greeter is always so nice and offering a snack. I just don’t understand why they do not have oil change specials on regular basis. They offer 14% off on major work. I just had my synthetic oil changed and tires rotated and it was I believe $105 plus some change. I am a loyal customer. I recently came in to Honda of Cookeville seriously thinking about trading my car in for another Honda. They did not deal with me at all. They were just taking away things to keep the price down I’m sorry everyone wants floor mats, perhaps tinted windows that Honda should be able to deal on instead of taking it away. All I asked was to keep my car payment at $500. My payment is currently under $500 through Honda financing. I have very good credit. I am now looking elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.