Reviews
Outstanding service from the entire team at Cookeville
Outstanding service from the entire team at Cookeville Honda! Matthew in particular has helped us on several occasions providing the best service we’ve experienced in a long time! Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional.
Very professional. Great waiting room. Efficient. Customer oriented. Very accommodating in making appointments. Appreciate call today to check on us.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Punctual, polite, comfortable waiting area, completed
Punctual, polite, comfortable waiting area, completed task within stated time. They were very, knowledgeable techs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always have great service with Honda.
I always have great service with Honda. My 2023 Ridgeline is our third purchase from this dealership. That says it all!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We arrived early for an appointment and were greeted
We arrived early for an appointment and were greeted immediately and proceeded to be serviced in a shorter time than promised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are always friendly and very helpful.
They are always friendly and very helpful. They are very efficient and work on my vehicle in a timely manner. We love Cookeville Honda!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan made the experience so easy and stress free.
Dan made the experience so easy and stress free. I would highly recommend Cookeville Honda.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was able to get an appointment quickly.
I was able to get an appointment quickly. The waiting area was clean and comfortable. My repair issue was clearly explained to me. Options were provided.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is a nice dealership but I wish Honda had “at least”
This is a nice dealership but I wish Honda had “at least” a service facility in Crossville. Cookeville is a 45 minute drive for me from Fairfield Glade. Having a service bay for Hondas at one of the other Victory Automotive dealerships in Crossville would be appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Decent service for the car, but I have a 2.
Decent service for the car, but I have a 2.5 yr old, and there were several times in the 3 hrs that we were there, that he could have gotten hurt at their establishment had I not been chasing him. They could plan for families with small children and make a room with a door that parents can contain and protect their children easier.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair