Dale Earnhardt Jr. Chevrolet

This is the worst dealership you could ever possibly buy a car from. I have bought many cars and quite frankly I have never neen treated as badly as I have been treated at Dale Earnhardt Chevrolet in Tallahassee. I went there about 2 weeks ago looking for a car. I found a 2017 Chevy Cruz and wanted to trade in my 2012 Ford Focus. I had a trade in offer from CarMax for $4200 and asked them to match it. They offered me $2000 and the Sales Manager Julius Jimenez came out and told me that was the best they can do. I asked him why they couldn't match CarMax and he said because Carmax isn't telling me the truth and wasn't really going to give me that much because that car only goes for $3000 in auction. I told him that I guarantee that my ford focus is going to be sold on their lot for $8,000 and he promised me that it was not going on their lot and that they were going to sell it in an auction. In less then a week, my ford focus was for sale on their website for $8,999. When I was about to leave the dealership with my new car, we noticed that one of the wheels was missing 3 lug nuts!! My wife and I test drove that car and due to this dealerships negligence, we could've been severely injured. This was supposed to be a certified preowned car that underwent a full inspection but some how they missed the fact that it was missing 3 lug nuts in one wheel. We couldn't even leave with the car because it was unsafe to drive and had to take a loaner home for the night. Then, after being incredibly dissatisfied with not only the fact that it was missing 3 lug nuts but also that I was lied to about my trade in, I chose to leave a review exposing them for how terrible they are. After leaving a review I immediately received a call from Julius Jimenez asking me that if they gave me $500 will I take the reviews down. I agreed that once I receive the $500 I will take them down. He said I will have the check within a week. The check never came and Julius started not responding to my text messages. I called several times to speak to the general manager Jason Goss and was never able to get through to him. I eventually received a call from General Sales Manager Angie Rogo who might possibly be the rudest person I have ever spoken to. She immediately started yelling at me and told me that I will not get anything from them and that I need to "check my tone" and that she will not allow me to question the integrity of her staff. She proceeded to yell at me until I eventually hung up. This place is horrible. I would never recommend anyone buy a car from them!!! They have never heard of customer service and they seem to think its okay to lie to your face!

This is the worst dealership you could ever possibly buy a car from. I have bought many cars and quite frankly I have never neen treated as badly as I have been treated at Dale Earnhardt Chevrolet in Tallahassee. I went there about 2 weeks ago looking for a car. I found a 2017 Chevy Cruz and wanted to trade in my 2012 Ford Focus. I had a trade in offer from CarMax for $4200 and asked them to match it. They offered me $2000 and the Sales Manager Julius Jimenez came out and told me that was the best they can do. I asked him why they couldn't match CarMax and he said because Carmax isn't telling me the truth and wasn't really going to give me that much because that car only goes for $3000 in auction. I told him that I guarantee that my ford focus is going to be sold on their lot for $8,000 and he promised me that it was not going on their lot and that they were going to sell it in an auction. In less then a week, my ford focus was for sale on their website for $8,999. When I was about to leave the dealership with my new car, we noticed that one of the wheels was missing 3 lug nuts!! My wife and I test drove that car and due to this dealerships negligence, we could've been severely injured. This was supposed to be a certified preowned car that underwent a full inspection but some how they missed the fact that it was missing 3 lug nuts in one wheel. We couldn't even leave with the car because it was unsafe to drive and had to take a loaner home for the night. Then, after being incredibly dissatisfied with not only the fact that it was missing 3 lug nuts but also that I was lied to about my trade in, I chose to leave a review exposing them for how terrible they are. After leaving a review I immediately received a call from Julius Jimenez asking me that if they gave me $500 will I take the reviews down. I agreed that once I receive the $500 I will take them down. He said I will have the check within a week. The check never came and Julius started not responding to my text messages. I called several times to speak to the general manager Jason Goss and was never able to get through to him. I eventually received a call from General Sales Manager Angie Rogo who might possibly be the rudest person I have ever spoken to. She immediately started yelling at me and told me that I will not get anything from them and that I need to "check my tone" and that she will not allow me to question the integrity of her staff. She proceeded to yell at me until I eventually hung up. This place is horrible. I would never recommend anyone buy a car from them!!! They have never heard of customer service and they seem to think its okay to lie to your face!

Purchased a 2017 Chevy Cruze just 5 days ago. Although I am very happy with the car, I am very unhappy with the situation. I traded in a 2012 ford focus with 88,000 miles with absolutely no problems. The saleman told me that my car is only worth $2000 for a trade in. I showed them that I had a quote from carmax for $4400 to trade my car in. The manager then came out and told me that Carmax is lying and that they would never give me $4400 because that car only goes for $3000 in auction and that they couldnt give me more then $2000. I told him that he is lying and that I guarantee the car is going on their lot in a few days for atleast $8,000. He said that's not true that they'll send it to auction and be lucky to get $3000 for it! For some reason I decided to believe them. Well below you will see a picture of my car for sale on their website for $8,999 and a picture of my quote at $4,400 from carmax. And trust me, they don't budge at all on the prices of their used cars so they will get the $8,999 and sell it in less then a week guaranteed. Stay away from this place they will rip you off and smile in your face.

This dealership sold my 76 year old mother a really bad car with almost no accessories on the car. They new what she wanted and slipped a very poorly equipped car to her. Shame, Shame for preying on the elderly

It was SUPER easy to schedule my service here. Everyone was friendly and they kept me entertained while I waited for my oil change. Definitely recommend!!!

this place is great. I enjoy coming here for service. Everyone here is really nice and super knowledgeable. I recommend everyone come here fore on their vehicle!

Great customer service, I always work with Megan or George in service. It is always fast and efficient. I will continue bringing my car to this dealership.

The service here is great. I love coming here. Everyone here is friendly, and they are very understanding. This is the best dealership in the south and on this side of heaven.

This store is the best. I enjoy coming here and the staff is very friendly. If you are in need of any service on your vehicle, come see these awesome people!

I came in and needed new tires on my vehicle. I spoke with with George Bell and he got my in and had my tires replaced!