Butler Auto Sales, Inc.

(783 reviews)
Visit Butler Auto Sales, Inc.
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:30am–5:00pm
Tuesday 9:00am–6:00pm 8:30am–5:00pm
Wednesday 9:00am–6:00pm 8:30am–5:00pm
Thursday 9:00am–6:00pm 8:30am–5:00pm
Friday 9:00am–6:00pm 8:30am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
(866) 699-8753 (866) 699-8753

Reviews

(783 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome first time buyer experience

I bought my first car from a dealership at butlers. Everyone was really friend and helped me find the perfect car for my needs. I bought the 2010 Chevy HHR. I couldn't be more pleased with the car and the entre buying experience. Thanks to Kevin and Bill I walked away with a new Car for me and my soon to be family!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! it was fun working with you and your mother! Good luck with the baby!!

Great Customer Service

Looked online for a new to me car for about a week, and pretty much knew what I wanted. Found it at Butler with a great price. Kevin Jones and Bill Tyrell were great to work with. A few things here and there that needed to be fixed on the car but they are fixing it all, and I'm very pleased. Easy financing and buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was certainly fun working with you! Enjoy the Jeep for years to come! Thank you again!

Great Experience!

Buying a car can be a stressful experience, especially at a larger dealership. Butler Auto Sales is not a franchise and the customer service is awesome. Mark Bryden assisted me with the purchase of my 2010 Kia Soul. He was polite, friendly and down to earth. He even delivered the car to my home which is over 40 miles away. Thr best part is that I love my car, it's in great shape and is fun to drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the kind review. Let us know if we can help in the future!

Excellent Car Buying Experience

This is the third car we have purchased from Butler Auto Sales and each time the process has been smooth and pleasant. We received excellent service as soon as we walked in the door to the time we drove our new car off the lot. All the vehicles have been top quality and in excellent shape. When the time comes to trade up we definitely will be back. Thanks Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the positive feed back! We look forward to working with you in the future and will continue to make the process as smooth as possible for you, and your entire family.

Butler auto is a well respected dealership

Kevin Jones was not only able to help me find a vehicle but was able to put me behind the wheel fast. I am Definatly coming back. I bought my first car from butler in2005 and as I said now as I did then this buisness is the best dealership in chenango county. Thanks Butler team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I am glad we could find the right vehicle for you and your family. I bet the kids were excited when you pulled in the driveway with that Jeep. Thank you again and enjoy!

Firefighter / E.M.T.

Job well done. Bought a vehicle, ready on time, all paperwork explained and it was a quick comfortable experience. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Dave, it was a pleasure working with you! Let us know if there is anything else we can do for you in the future!

customer

everyone at butler was great very friendly and went out of there way to help me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Hugh, we all enjoyed working with you as well! If you need anything else just give us a call!

Happy customer

Very pleasant service with great prices and very easy to deal with. A++++++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you and enjoy the new car!! Those new tires should get you through the snow!

Great service

Very nice dealership. Salesmen would have let us drive every car on the lot if we had time, when we did decide to buy a SUV, they allowed by husband to take the SUV home for the night. Will buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was great working with you! I'm glad we could find the right vehicle for you!

2007 mercury milan

My husband and i bought a 2007 mercury milan.we traded a impala .Butler gave a awesome deal for our car .The sales persons were awesome no pressuer all so friendly.Butler did SUPER by us they are a car dealer that i would go to again again.many thanks to you all expecially bill tyrall and dave miller. thank may enright tom enright

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you kind response and thank you for your business. Dave & Bill