Butler Auto Sales, Inc.

(783 reviews)
Visit Butler Auto Sales, Inc.
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:30am–5:00pm
Tuesday 9:00am–6:00pm 8:30am–5:00pm
Wednesday 9:00am–6:00pm 8:30am–5:00pm
Thursday 9:00am–6:00pm 8:30am–5:00pm
Friday 9:00am–6:00pm 8:30am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
(866) 699-8753 (866) 699-8753

Reviews

(783 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

Probably the best place I've ever been to to buy a used car. Our salesman Kevin Jones was Outstanding and really came through in helping me get the car I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kevin L. Kiel

Butler's went out of their way to find me the vehicle I wanted. I have been doing business with them for about eight years and they have always been very professional and helpful. If you want to buy a car ask for Dave Miller.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kevin, Thank you very much for your continued business with us, we are very appreciative. We wish you and yours the very best in the future, we look forward to doing business with you in the future.

Awesome dealer,hassle free buying

Great dealer ship,good used cars and salesmen hassle free buying and willing to work with the customer, Dave Miller was my salesmen and he was the best with my transaction he even came to my house to pick me up when I had no way to get to the dealer when my car was ready to be pickup .for good deals on cars. I highly recommend them and the sales people are great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review, we pride ourselves on making sure we accommodate our customers the best we can. We wish you the very best with your vehicle and look forward to serving your needs in the future.

The Amazing Butler Auto!

My family has been buying cars from this dealership for about 18 years now. Any time we had a question, comment or concern they were right there for us. I even remember getting ready to go school shopping with my mom and sister and she got a flat tire right inbetween sidney and bainbridge. Not knowing who to call we called Butlers. They came, switched the tire, brought it back to the dealership and gave us a rental for the day while the fixed the tire! I have countless times when I had a problem/question with one of the cars and would just stop in to just see what was wrong. They would come right out and help me and even make an appointment for the next day! So of course when it came to my time to buy a car, I went straight to them. I walked right in and went straight to Mark and said "I need a car!" I told him what I was looking for and what I needed in a car and off he went! Althought it took a little time, he was with me every step of the way! He would call me and keep me in the loop with everything that was going on and anything that he found. This was my first car and they all made this experience awesome. Never once was I stressed or concerned! I highly recommend this dealership for all car buying/service experiences!! You wont be dissapointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing that wonderful story with us, we are so pleased we could help you in your time of need. As you can see we try to go the extra mile to help any and all who do business with us. Thank you once again and we look forward to helping you again in the future.

Honest and Reliable

We have bought several cars in the past from Butlers and we have always had an excellent experience!!! When we came in to Purchase our recent car from them we were looking around the lot at different ones my main goal with my purchase was to find something that was going to be good on gas I live in Bainbridge and I drive to Norwich for my job. We had a very honest sales person who pointed out this Honda to us and told us this was the best car to buy if we wanted a car that would get the best mileage on gas and Boy was he right! I fill this car once a week and the full tank last me for a whole week I am so impressed with this car it?s a good car in all different reasons. He also pointed out many extra safety features , all for our safety. That really made me feel that Butler Auto Sales cares about their customers safety and their families. What an awesome feeling to have about someone when you are buying something and feel that the person that is selling it to you cares about every aspect of what you are buying!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for your kind words about our dealership. We are very very grateful to have the opportunity to do business with you over the years and look forward to earning your business once again in the future.

had the jeep ready for me to test drive,

david miller, and todd were the best. they worked with me and never did push me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Debra, Thank you once again for your purchase and the kind words here in your review. We wish you the very best with your vehicle and look forward to servicing your needs in the future.

Great Car Shopping

I recently had the extraordinary experience of buying a used car at Butler Auto Sales in Sidney, NY. They negotiated a great price and promised me the moon. THEY DELIVERED !! I bought a great certifed used car at an excellent price. The car was gone thru front to back, top to bottom. All repairs were made free of charge before the sale. They were experienced professionals who followed through on every aspect of what was negotiated with zero hassles of any sort. The salesman, the service department, the front desk and the OWNER all personally made me feel welcome and assured. My only regret is that i had not shopped with them sooner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Eric, Thank you for the kind words in your review. We are glad you are happy with your purchase from us and we look forward to many years of service and sales with you and anyone else you may recommend. Thank you once again !

Butlerr Auto Sales, Inc.

From start to finish, the service was excellent. Mark Bryden went out of his way to accommodate me. The entire process was a pleasure! Would gladly recommend him to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Linda, Thank you for taking the time to write a review on here. We strive to make sure everyone is completely satisfied with their purchase. We wish you the best of luck and can't wait to see you or anyone you send our way for your next vehicle purchase.

Great buying experience

I just purchased a wonderful F250 from butler. Mark worked with me every step of the way from going over the trucks to working with my local bank to get a good payment and interest rate and a great warranty on the truck. I was given a great trade in on my old car and everyone at the dealership was very helpful throughout the entire process. I would recommend butler auto sales to everyone looking for a great low mileage used vehicle and I will definitely be back to see them for my next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Mike, Congratulations on your purchase of that really nice F250, we are excited you are so completely satisfied. Thank you very much for your business, we look forward to helping you in the future.

Very happy customer

We had a great experience with Butlers. Both Kevin and Mark were great people to work with. We highly recommend this dealership!! They are helpful, friendly, and understanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Austin, Thank you for your kind words, and especially thank you for your purchase. We wish you the very best with your vehicle!!