Butler Auto Sales, Inc.

(783 reviews)
Visit Butler Auto Sales, Inc.
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:30am–5:00pm
Tuesday 9:00am–6:00pm 8:30am–5:00pm
Wednesday 9:00am–6:00pm 8:30am–5:00pm
Thursday 9:00am–6:00pm 8:30am–5:00pm
Friday 9:00am–6:00pm 8:30am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
(866) 699-8753 (866) 699-8753

Reviews

(783 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They got it done.

Kevin and Bill really came through for me, I needed a cosigner for the car loan but the cosigner was up in Rochester and unable to come down. They put in the extra work to make it happen. I am loving my new used car, and it great to have found people I can rely on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Ergocine, Thank you very much for your purchase and your kind words. We are so excited that we were able to help accommodate you with your purchase. Good luck with your new vehicle and see you when you are ready for your next one !!

Happy Customer

I just bought a 2008 Nissan Rogue. I am so in love with this car!!!!!! Kevin Jones my salesman was a pleasure to work with, Professional, courteous, and helpful. My only issue, which is no reflection of Kevin, I feel that when purchasing a new vehicle, it should go to the buyer with a full tank of gas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Shelley, Thank you for taking the time to review our dealership on cars.com. We strive to make sure our customers are completely satisfied with every purchase. We will take your recommendation into careful consideration and thank you very much for your purchase once again.

The Best Car Buying Experience We've Ever Had

Like many car buyers today, we shopped for our car on-line. The Butler Auto Sales website was easy to navigate through and each car had a printable brochure with all of its important facts and features. This made viewing their large inventory quick and easy. Once we found the car we were interested in, we electronically submitted a request for a test drive. We were quickly and courteously contacted by Dave Miller who arranged a viewing and test drive of the vechicle at our convenience. Dave had the vehicle ready at the arranged time and allowed us plenty of time to go over the vehicle and drive it. As we proceded with the purchase, he was very kind and patient and answered all of our questions clearly and accurately. We felt very comfortable throughout the entire process, and in less than 90 minutes we purchased the vehicle and joined the growing list of satisfied customers at Butler Auto Sales. Thank you Bulter Auto Sales for bringing such quality service to our local area. Your professionalism and frendliness of serving your customers exceeded our expectations -- next time we shop for a used vehicle, you'll be our first stop!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Scott and Tina, Thank you very much for your kind words. We strive to meet and exceed all of our customers expectations in everything we do here at Butler Auto Sales. Thank you very much and we wish you the very best with your vehicle.

No hassle, stress free purchase!

The sales staff at Butlers Auto were courteous and friendly. They took the time to answer all my questions and paid attention to details.The staff went out of their way to ensure that the transaction was smooth with no issues. Buying a vehicle was a pleasant experience and would buy from them again. Thank you Butlers Auto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Everyone is going to be turning there heads as you drive by in that great looking truck! Thank you!

GREAT CUSTOMER SERVICE!!!

Very friendly staff, quality vehicles, and excellent customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! That was a great truck you picked out, we are glad things worked out well for you and thank you for taking the time to drive all the way up here.

Great experience buying first car at Butler Auto

Just bought our first car from Butler. Great experience from start to finish. Love the car! Will be back when it's time for a new one. THANK YOU!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Gad to hear you had such a great experience here and we were glad we could help you find the right car for you!

Awesome Service

I originally had bought a car through Butler and they were very understanding on how I had just totaled my car and gave me a good deal on a new(used) Hyundai Elantra. I just went back and was looking at a new 2013 Hyundai Elantra and was wondering how trade ins worked and the Butler team let me test drive the Elantra and sat me down and explained to me the entire process. I just got back from bringing my car home and I love my car and the process was painless to bring it home. They got the car ready in one day and I am just thrilled. I will continue to do all of my vehicle business through Butler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was great working with you again. We have always enjoyed working with your family! Let us know when you need us again!

Dave Miller-Sidney's Butler Auto Sales Is the best

I was just beginning my search for a trade in (literally my 1st day going to dealerships), 1st went next door, test drove 3 vehicles, left there, came to Butlers, was looking to test drive a specific car... Dave Miller went above and beyond to say, you can test drive any car you want, but given the year & mileage, against what I already had, I wasn't getting anywhere on trade in. He offered to take me in his office, there, he really listened to what I was looking for, what I needed in a vehicle, what type of driver I am, and then pulled up all inventory and chose a vehicle he felt would not only suit my needs the most, but be the best bang for my buck! Then when in approval process, he took the time to compare loan institutions to get me the best deal around! So impressed! Made what could have been a long drawn out process a short & satisfying one!!! Will definitely recommend him & Butler's to everyone we know!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the nice complements! I do take pride in getting the right car for the right customer. I hope you enjoy the car for many years to come! Dave

Great Experience

Very personal service. Wide variety of cars to choose from. They made it easy to purchase a car. We would do business with them again and recommend them highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! I am glad you found the right car for you and your wife! Welcome to our area and we will see you in the future!

Friendly Salesmen

Kevin was a pleasure to work with. He was very knowledgeable about the cars. It was nice to shop for a car without all the pressure. For that matter, all of the sales people were great. Even while we were there, the other salesmen would greet us and were very friendly. It was a nice place to shop. Mr. Butler, the owner even stopped to chat and make sure we were getting everything we needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! You picked a great car that will last you for a long time to come. We do appreciate the business, and look forward to working with you again in the future! Kevin