Reviews
the salesman was friendly, respectful, NOT AT ALL pushy,
the salesman was friendly, respectful, NOT AT ALL pushy, He was knowledgable and patient. The rest of the crew, Finance guy and sales manager were also very friendly- All in all, an excellent car buying experience. Thank you Fred (my salesman)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cletvin, it's fantastic to know that Fred and the rest of our team at Maita Subaru provided you with an excellent car buying experience. We appreciate your kind words!
Outstanding service from the very first contact.
Outstanding service from the very first contact. I would recommend Maita Subaru to all of my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Javanicanjo! We're delighted to know that you had an outstanding experience with us at Maita Subaru! Your recommendation means a lot. We look forward to serving your friends and family in the future.
Alls well that ends well!
Alls well that ends well! And this ended well! Got a very quick appointment, dropped off, called in a few hours and picked up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that your experience with Maita Subaru was swift and satisfying! We appreciate the positive feedback. Safe travels in your vehicle!
Well, it started with my service writer.
Well, it started with my service writer. I don’t have my work order in front of me, but I believe it was Bert Johnson. I’ve had him in the past, and he just has a good way of explaining the how to use and what force to receive the best car service available at a realistic Price point. It’s brutal even going to the grocery store these days especially for older senior citizens as I am on somewhat of a fixed income. By eliminating all the you really don’t need to do this and that to get to the bottom of your problem will tackle the problem And stop the madness of this and that to prove that you need to spend more money to repair your vehicle. He doesn’t do that.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that our service writer was able to provide you with a clear explanation and realistic pricing for your car's needs at Maita Subaru. We understand the importance of straightforward, honest service especially in these challenging times. Thanks for sharing your experience!
The salesteam was kind and worked hard to get the car I
The salesteam was kind and worked hard to get the car I wanted and the deal I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting the Maita Subaru team with your recent purchase! We wish you many happy miles in your new vehicle and hope to work with you again in the future!
Took my car in to have a hatchback repaired.
Took my car in to have a hatchback repaired. They repaired it, but they scratch the whole back of the inside of my hatchback. Not very happy with it at.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to learn about the scratches on your hatchback after its repair at Maita Subaru. We aim for top-notch service and it seems we missed that mark in this case. Please reach out so we can address this issue promptly. Thank you, Ben Lee - Service Manager - 916-486-8500
Great service.
Great service. Quick service. Nice waiting area. Food and drinks accessible. Attention to detail. Great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hey Tony, we're glad to know that you enjoyed the service and amenities at Maita Subaru! We strive for attention to detail in all we do. Thanks for your positive feedback, it's greatly appreciated! Safe travels!
The best customer-focused dealership in the area.
The best customer-focused dealership in the area. Keenly aware of customer's needs, staff/employees go above and beyond to ensure customer satisfaction. I will continue to refer friends and family to Maita Subaru. We will continue to buy and lease from Maita until we're not able to drive anymore!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're over the moon to know that you've had such a positive experience with us at Maita Subaru. We truly appreciate your referrals and continued support! Safe travels in all of your future journeys.
My car looks great!
Maita Subaru is fast and efficient in servicing my car. They have a wonderful food area with a very pleasant and helpful attendant. The parts department has always been helpful whenever I had a question or didn't know the proper name for the item I wanted. I don't drive very much any more but they are able to adjust my servicing schedule to fit my mileage. It is a pleasure going in for servicing. .
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Doreen, it's great to know that you've had such positive experiences with our service and parts departments at Maita Subaru. We're always here to help accommodate your needs! Thanks for sharing this review.
Great customer service amd communication with customers.
Great customer service amd communication with customers. Friendly staff, nice, clean, and inviting waiting area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive feedback and shoutout to our team at Maita Subaru! We hope to serve you again in the future. Safe travels!