Maita Subaru

The sales team was very responsive and helpful. They made it easy to communicate by phone and text. Thank you

The work is always done time. Very professional advisories. Great and functional accommodations if I stay waiting for the job to be completa. Very professional advisors.

everything is in order. Subaru dealership took care of multiple problems. every thing was done to my satisfaction

The salesperson--Jerry-was fantastic. He was knowledgeable and clearly explained everything. We were trading in a car AND using the Costco buyer program. The problem came with that nexus: the "finance" guy never showed the Costco documentation (as he was supposed to), and he lowballed our trade-in. When we finally agreed on a deal--he called it a "stupid deal." We felt extremely disrespected by this person. But Jerry, was great

was so impressed with the no hassle interaction and the overall experience from sales to out the door. Took my hate to shop for a new car to WOW that was fun and the fallow up with the Tek person 2 weeks later was so helpful and again fun. our salesperson was Travis outstanding and all around wonderful person. Our Tek guy was Levi informative and taught us everything we needed to know about our new outback with a smile.

Friendly atmosphere. No pressure whatsoever. It is suggested though that they improve the complete disclosure of all items included and excluded ptior to finalization of purchase.

I had another excellent experience at Maita Subaru. The service team is always professional and friendly. Shane, in particular, was fantastic in helping me update the software on my Subaru Ascent. He made sure everything was handled smoothly and efficiently. I highly recommend this dealership for their outstanding service and knowledgeable staff.

Always professional and courteous. Work is done with care and diligence. My car is happy!

Friendly staff, reasonable price with timely services. I am highly recommended the Auburn Subaru Dealer.

I was interested in purchasing a 2024 or 2025 Subaru Legacy from Maita. What should've been a simple process was a complete pain in the xxx. They had zero base models in stock. I sent a simple question to their internet sales department via email asking if they could match the price from Hanlee's in Napa for the same exact car, just in gray instead of white. Their clueless internet sales representative Kelly Rianda doesn't know how to utilize reading comprehension. He sent me their current inventory that I had zero interest in. He sent annoying follow-up emails after I unsubscribed from their mailing list. I finally asked him to please stop harassing me because he's annoying and that he lost a potential sale from lack of attentiveness. His rude retort was I sent my message after hours. He certainly didn't respond after hours. I'd highly suggest you purchase a car elsewhere where you'll be treated with dignity and respect. I ended up purchasing mine from Hanlee's in Napa, and their level of service was second to none from the very beginning. Maita could certainly learn a few lessons from them, and perhaps more people wouldn't be inclined to purchase vehicles out of the area. Kelly, I hope you learned your lesson. Disrespecting a customer is never acceptable, and reading emails before responding to them is an important business fundamental you clearly need to work on.