Maita Subaru

(271 reviews)
Visit Maita Subaru
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:30pm
Sunday 10:00am–6:00pm Closed
New (916) 265-2350 (916) 265-2350
Used (916) 473-2629 (916) 473-2629
Service (916) 993-5703 (916) 993-5703

Reviews

(271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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At Maita Subaru I am always treated with best customer

At Maita Subaru I am always treated with best customer service!!! The service advisors are all very informative & always go over my work order after the service is completed. I highly recommend Maita Subaru to all my friends & family!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ambermaier88, we're delighted to hear that our team at Maita Subaru consistently provides you with excellent customer service. Thank you for recommending us to your friends and family!

Best encounter with a car dealership in a while.

Best encounter with a car dealership in a while. From sales, to follow up on how to understand and use the technology to get the most out of my new Outback. Every interaction has been a 10 out of 10. Thank you Maita Subaru for making the process a positive one.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience! We're delighted to hear that every interaction at Maita Subaru has been top-notch and that you're enjoying your new Outback. We appreciate the kind words and support!

I had an appointment, When I got there I realized I

I had an appointment, When I got there I realized I forgot my purse, I went in and told them that I needed to reschedule as I did not have any money with me. They suggested to go home get my purse and come back, which I did. they were very helpful and accommodating. I came back about an hour later and they serviced my car. I was happy to get the service done and out of the way. Thank you Shane for your help.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that Shane and the team at Maita Subaru were able to accommodate you and get your service done smoothly. Thanks for sharing your experience, Rose, and please don't hesitate to reach out if we can assist you again in the future!

Very friendly and well informed crew fast service

Very friendly and well informed crew fast service inviting waiting room parts department very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jolanta, thank you for the great feedback! We're glad to hear our team at Maita Subaru provided friendly and efficient service. We appreciate your support!

They were very friendly and professional, my vehicle was

They were very friendly and professional, my vehicle was serviced in less time than they projected and everything was done properly. I will definitely bring my vehicle back for future services.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Julree, we're delighted to hear that you had a great experience with our team at Maita Subaru. We look forward to assisting you with future services!

Great people to work with.

Great people to work with. Most of our communications was through email and texts which made it non-confrontational. Some may not appreciate that as much as I do. I was able to get the deal that I want, drove over and picked up my vehicle when it was delivered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience! We're glad to hear that the email and text communication made things smooth for you at Maita Subaru. Enjoy your new vehicle, and drive safely!

Bert Johnson was a great help to us.

Bert Johnson was a great help to us. Advised us about our battery failure on our less than 3 year old Subaru. We were able to get a full refund on the new battery.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Bert was able to assist you with your battery issue and get a full refund. Thanks for choosing Maita Subaru!

Service staff always goes above and beyond, Jacob is

Service staff always goes above and beyond, Jacob is aways there to help. They make sure to give you the best service with a smile and correct any issues with our Ascent.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're delighted to hear that Jacob and our Maita Subaru service staff consistently provide excellent care. We appreciate your trust in us with your Ascent!

Great service as usual for my WRX.

Great service as usual for my WRX. It was thoughtful and efficient. I would definitely return for any future other service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mark, thank you for the kind words! We're glad to hear your Subaru WRX service was thoughtful and efficient at Maita Subaru. We look forward to assisting with any future needs! Safe travels!

Excellent service.

Excellent service. Nice dealership. Knowledgeable and professional service staff. Everyone there is always very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Wendy, thank you for the kind words! We're glad to hear our team at Maita Subaru provided excellent service and a helpful experience. We look forward to serving you again! Safe travels!