Greenway Kia West

(3,827 reviews)
Visit Greenway Kia West
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–9:00pm 7:30am–9:00pm
Wednesday 9:00am–9:00pm 7:30am–9:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–9:00pm 7:30am–9:00pm
Saturday 9:00am–9:00pm 8:00am–3:00pm
Sunday 11:00am–6:00pm Closed
2014 state dealer award
View 2 awards
2014 state dealer award
2015 consumer dealer award
New (877) 240-4066 (877) 240-4066
Used (888) 547-4797 (888) 547-4797
Service (888) 774-1079 (888) 774-1079

Reviews

(3,827 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Kia West from DealerRater.

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Paola was amazing and super patient!

Paola was amazing and super patient! She was very knowledgeable and very helpful! Excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that Paola provided such excellent service. Thanks for choosing Greenway Kia West!

Professionalism is lacking.

Professionalism is lacking. They do not apologize for extended delays and changes are made to the dashboard and put back as given. No care is taken to keep vehicle clean. There seems to be confusion because I was called about arrival of a parts that I was not told anything about.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Valrie, thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

Oil change is always quick with rotation.

Oil change is always quick with rotation. My Cigarette lighter still not working thou. Most times My service is 5/5

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Please reach out to us directly so we can address your concerns and find a solution.

Employees were helpful and curtesous Also the guy thst

Employees were helpful and curtesous Also the guy thst takes your keys keys rsweet person. Jesse was informative and professional.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Greenway Kia West! We're delighted to hear that our team, including Jesse, provided helpful and courteous service. We appreciate your feedback and look forward to serving you again in the future!

Jessie was perfect he helped get me in and out very

Jessie was perfect he helped get me in and out very efficiently he always provide me with great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

John, we're delighted to hear that Jessie provided you with efficient and great service at Greenway Kia West. Thanks for sharing your experience!

Brett did an awesome job very kind and courteous very

Brett did an awesome job very kind and courteous very communicative and took really good care of me

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review Greenway Kia West! We will pass along your kudos to Brett.

Has soon has l got to the dealer I was attended and it

Has soon has l got to the dealer I was attended and it was done at the time they said I didn’t have to pay they offered me a ride home and they give you a ride a few 15 miles away and that’s what happened they were very pleasant I recommend them Always happy customer

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Greenway Kia West! We're delighted to hear that our team provided timely and pleasant service, including the ride home. We appreciate your recommendation and look forward to serving you again in the future!

Excellent customer service, attentive, friendly, quick

Excellent customer service, attentive, friendly, quick service. Great communication, recommended services. Contacted me as soon as the car was dropped off and when it was done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had such a positive experience with our team at Greenway Kia West! Thank you for highlighting the excellent service and communication. We appreciate your feedback and look forward to serving you again in the future!

Great service they did everything they had to do been

Great service they did everything they had to do been with them since 2017 bought my two last car with them i would recommend them go kia west colonial orlando fl thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Greenway Kia West since 2017! We're delighted to hear about your positive experiences and appreciate the recommendation. Enjoy driving those cars, and we're here whenever you need us!

Excellent service, friendly staff, car was ready earlier

Excellent service, friendly staff, car was ready earlier than promised. Great communication from beginning to end

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear about your positive experience with the team at Greenway Kia West! Thank you for highlighting our excellent service and communication. We appreciate your feedback!