Reviews
Had a 8:00am appt, didn't get checked in until 8:30 due
Had a 8:00am appt, didn't get checked in until 8:30 due to a line. What's the point of an appointment? Service advisor was rude and had no idea why I was there for even though it was in the notes. Took all day to complete the repair and guess what???? Still not fixed!! My door still will not close all the way and I refuse to bring it back since this was a terrible experience all around.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.
Spent 6 weeks trying to find out what was wrong with my
Spent 6 weeks trying to find out what was wrong with my car I had been bedridden for weeks so after 6 weeks I received a call telling me that my car wasn't getting oil regularly which was erroneous had planned for our 4th Kia but never another one again
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.
Jesse was great.
Jesse was great. He was quick with service, explained everything well and promptly, and made me feel like part of the family while getting my car serviced. 5 STARS!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We're delighted to hear that Jesse made your experience at Greenway Kia West feel like family. We appreciate your support and look forward to serving you again in the future!
Clean Timely Efficient Helpful Accommodating
Clean Timely Efficient Helpful Accommodating Knowledgeable Friendly No uncharging Welcoming Honest Reliable Convenient Cost-effective
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had such a positive experience with Greenway Kia West! Your kind words about our team's service mean a lot. Thank you for sharing this feedback!
Tony is fantastic.
Tony is fantastic. He’s knowledgeable, keeps you informed, and is very friendly. He is knows about the Kia vehicles and is open to questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Tony provided such a knowledgeable and friendly experience at Greenway Kia West. Our team is always here to answer any questions you might have about our vehicles. Thanks for the wonderful feedback!
They gave me one price one day and then said the
They gave me one price one day and then said the computers went down and that I had to come back another day. When I came back the next day, they gave me a different number than we previously talked about the day before.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.
Awsome services i been with them since 2018 bought two
Awsome services i been with them since 2018 bought two new a 2020 and a 2025 kids soul from them I would recommend them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust in Greenway Kia West since 2018! We're delighted to hear about your positive experiences and appreciate the recommendation. Enjoy those new rides!
I can’t say enough about how great my experience was at
I can’t say enough about how great my experience was at this dealership and particularly with my sales rep Tony. He got me the car of my dreams at an incredible price. Better than I had even hoped for. All I can say is thank you, thank you, thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Tony helped make your experience at Greenway Kia West so memorable and got you the car of your dreams! Thank you for sharing such positive feedback, and enjoy every moment with your new vehicle!
Francisco has excellent customer service.
Francisco has excellent customer service. He communicated well and the service was fast. Job well done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Karen, we're delighted to hear that Francisco provided excellent service at Greenway Kia West. Thank you for the kind words and support!
Most friendly people from start to finish!
Most friendly people from start to finish! Thanks 🙏🏽 thanks you Damon for all your support and help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Damon and the team at Greenway Kia West provided you with such a friendly experience! Thank you for choosing us, and we hope you're enjoying your new ride.