Mercedes-Benz of Princeton

(5,395 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,395 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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Ian is a Great Salesperson and Oleksandr is a Great

Ian is a Great Salesperson and Oleksandr is a Great Concierge! Thank you Ian for all the help in making the buying process smooth efficient and true to every word. And thank you very much Oleksandr for all the help with the extensive technology on my 2025 G 580 EQ. They're both a dream to work with. Both are the best ever. Thanks again everyone at Mercedes-Benz of Princeton.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Doug in Sales and Richard - Product Concierge were both

Doug in Sales and Richard - Product Concierge were both great. Richard was so patient and explained all of the technology on the car. We have worked with Doug many times in the past and he is great.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We appreciate your feedback. Drive safely, and we look forward to welcoming you back soon! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

It was a Saturday later in the day and he did not get the

It was a Saturday later in the day and he did not get the full opportunity to explain all the details of the car but he was great with what he was able to do

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Spent 20 mins total after driving the car to finalize and

Spent 20 mins total after driving the car to finalize and finalize the deal. Another 30 to complete the paperwork and pick up the car. No hassle, clarity at every step - amazing experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Delivering outstanding customer care with a smile is our top priority! Thank you for your business, and we look forward to seeing you again in the future! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Everything went smooth as always.

Everything went smooth as always. We have been dealing with Dale for a long time, and always a pleasure. Very smooth process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for your stellar review! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I purchased my MB at another dealership and took delivery

I purchased my MB at another dealership and took delivery late in the evening which might have been the reason for not having been given the time to familiarize me with the features and functions that my car was equipped with. After driving the car for nearly one year, i felt that I needed a tutorial or guided tour of all the WOW things my car could do. I made an appointment with John Lisi and to my delight, he introduced me to many of the functions and capabilities that I had not been able to make use of. Not only did he guide me through those functions but also explained the more than just how to use them, he also went into a more indepth explanation of why the operate as they do. He was very patient with my questions and made me feel as if I can call on him with follow-up questions if/when needed. He's a wonderful representative of Mercedes Benz of Princeton and I'm grateful for the time he made available to me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! Reviews like yours truly motivate us. Our team is dedicated to providing an exceptional client experience, and we’re thrilled to hear you had a positive visit at Mercedes-Benz of Princeton. We appreciate your support! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Arno was amazing !

Arno was amazing ! He is so thorough and focused on what my needs were. he found me the perfect car. Pickup day was so efficient and painless. Thank you Rich for being so patient and kind as you helped us navigate our new car . we couldn’t be happier. What an amazing dealership …. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you. We're so happy to have earned your "Five Star" sales review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Everyone is professional and courteous.

Everyone is professional and courteous. They provide rental cars as needed they are very informative of any concerns with the car.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert was very detailed and excellent at teaching the

Robert was very detailed and excellent at teaching the car tech. Arno is someone I have been dealing with for many year and always the best in his field!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic sales experience feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

My experience at the dealership was excellent from start

My experience at the dealership was excellent from start to finish. The sales person was attentive, knowledgeable and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com