Reviews
5 Stars – Exceptional Experience at Princeton Mercedes &
5 Stars – Exceptional Experience at Princeton Mercedes & Best of the Best Ian(Salesman)! I recently purchased my new Mercedes-Benz from Princeton Mercedes, and I couldn’t be happier with the entire experience. From the moment I talked with Ian over the phone to walked in dealership, the atmosphere was professional, welcoming, and pressure-free. I want to give a special shoutout to Ian, my salesman, who was absolutely phenomenal throughout the entire process. He was knowledgeable, patient, and genuinely interested in helping and made sure I felt confident and comfortable at each step. He kept me updated regularly, was transparent about timelines and pricing, no pressure or forcing at all,That level of customer care is rare and truly appreciated. Thanks Ian. I would say other surrounding MB dealers should learn from them how to treat customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic sales experience feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Jeff was super helpful.
Jeff was super helpful. He kept me informed about the status of my repairs. I was totally satisfied with the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Providing outstanding customer care with a smile is always a top priority!~ Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
My service appointment with Nick Aberin on Wednesday,
My service appointment with Nick Aberin on Wednesday, April 16th was excellent. I needed to be squeezed in at the last minute because the brakes on my car felt tight while driving. Nick was able to accommodate my service request and I had my vehicle by the end of the day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your perfect A ++++ review for our team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Very professional staff overall, great selection of
Very professional staff overall, great selection of vehicles, quick negotiation, efficient paperwork processing, no nonsense.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the lovely review! We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
We had an excellent experience with both Arno and John.
We had an excellent experience with both Arno and John. Everything went smoothly. John was very thorough explaining the car, and Arno ordered the car the way I wanted, gave me the timeline, was organized and had all paperwork in order, also having us contact the insurance company in advance. We couldn’t be more satisfied. Compared to experience at other dealers, it was worth the trip to Princeton.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! Reviews like yours truly motivate us. Our team is dedicated to providing an exceptional client experience, and we’re thrilled to hear you had a positive visit at Mercedes-Benz of Princeton. We appreciate your support! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Feel welcomed from the phone call.
Feel welcomed from the phone call. Will come back again for future service. Recommend to the community
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Alex was very nice and helpful.
Alex was very nice and helpful. Alex made the experience at Mercedes wonderful. He made sure we got everything!! by Jessica
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We appreciate your feedback. Drive safely, and we look forward to welcoming you back soon! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
I came all the way from Suffolk County since I heard that
I came all the way from Suffolk County since I heard that they were the best. I purchased a brand new G63 and the service of the dealership exceeded my already high expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Mr Lisi is the consumate resource and tremendous asset
Mr Lisi is the consumate resource and tremendous asset for Princeton MB. He has amazing ability to simplify complex technology for the user experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
We are repeat clients of Mercedes Benz of Princeton.
We are repeat clients of Mercedes Benz of Princeton. And Vasil is our sales rep both times. April 2025 and 8/2021 ( at the height of Covid pandemic) . Entering Mercedes Benz dealership for the first time back then was a little intimidating but we felt at ease quickly !!! Both transactions were stress free, straightforward and quick. I like/ prefer the idea that the sales rep(Vasil in our case)completes the transaction without having to see a separate individual for the finance part!!! Thank you Vasil We were happy with our GLB 2021 and looking forward to an enjoyable 39 mos ride with our GLA
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our Sales team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com