Audi Pasadena

(1,456 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (626) 385-1284 (626) 385-1284
Used (626) 385-1296 (626) 385-1296
Service (626) 385-1304 (626) 385-1304

Reviews

(1,456 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Pasadena from DealerRater.

Want to share your experience with this dealership?

Write a review

Taylor in sales and Henry in service are awesome.

Taylor in sales and Henry in service are awesome. Really like this dealership and audi cars are the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

I wasn't planning to purchase an Audi , I stopped by ,

I wasn't planning to purchase an Audi , I stopped by , test drove the Etron Q 4 . The sales associate Adrian was very nice and not pushy. Few text messages later we agreed on the terms and I picked up the car next day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

John was very helpful and got the deal I wanted across

John was very helpful and got the deal I wanted across the finish line. Many thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Benjamin, we're happy you found our staff to be so supportive during your experience here at Audi Pasadena. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great buying experience no pressure tactics used.

Great buying experience no pressure tactics used. Honest upfront and helpful.. Will go back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great Service!

Leased a 2024 Audi Q4 after Audi repurchased my lemon of a Q3. Preston and George were both very helpful, but not overbearing in helping me get a great deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Madeline, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I can honestly say this was the best car shopping

I can honestly say this was the best car shopping experience I've ever had! Car shopping has never been quick for me (or for anyone really). I always want to do my research to get to a good price and understand the numbers before going in to save on time and Rusnak Audi helped me out! Upon arrival to test drive, John showed me the car that I hadn't even seen on the website as he knew based on what I was describing which one would be the best option. I knew I wasn't quite ready to buy at that very moment, but I came back the next week after my due diligence research and was ready to buy. I was able to do my credit app online and when I arrived the paperwork (and the car) were completely ready! In and out in an hour and now I have my dream car! Thank you to Ivan and John for making the experience so pleasant, smooth and to anyone looking for an Audi...go to Rusnak Pasadena.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Best Car Shopping Experience!

I can honestly say this was the best car shopping experience I've ever had! Car shopping has never been quick for me (or for anyone really). I always want to do my research to get to a good price and understand the numbers before going in to save on time and Rusnak Audi helped me out! Upon arrival to test drive, John showed me the car that I hadn't even seen on the website as he knew based on what I was describing which one would be the best option. I knew I wasn't quite ready to buy at that very moment, but I came back the next week after my due diligence research and was ready to buy. I was able to do my credit app online and when I arrived the paperwork (and the car) were completely ready! In and out in an hour and now I have my dream car! Thank you to Ivan and John for making the experience so pleasant, smooth and to anyone looking for an Audi...go to Rusnak Pasadena.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Christiana, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! Khalid Omar General Manager Audi Pasadena (626) 229-2419 2965 E. Colorado Blvd. Pasadena, CA 91107 https://www.audipasadena.com

Rusnak Audi Pasadena

Rusnak Audi Pasadena is a world class facility. Sebastian assisted me and he was absolutely wonderful to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Matthew, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Great service, very friendly and easy to work with!

Great service, very friendly and easy to work with! Rick Torres went above and beyond to help us through the process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

The excellent customer service and great deals easy

The excellent customer service and great deals easy financing and they are very lovely dealers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!