Reviews
I really liked how Frank was extremely thorough with
I really liked how Frank was extremely thorough with everything going on with both of my cars. And explained my options very well to me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, Khrystian! We're thrilled to hear that Frank provided you with such exceptional service. We aim to always be thorough and informative with our customers. Please don't hesitate to reach out if you need anything else in the future. We appreciate your support! Sincerely, The Modern Nissan of Winston Salem Team
Everything was explained and our questions answered.
Everything was explained and our questions answered. Our Pathfinder was ready in record time. The Service Rep was extremely knowledgeable and personable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, Elizabeth, for your kind words! We're thrilled to hear about your positive experience at Modern Nissan of Winston-Salem. We're glad we could provide you with exceptional service and get your Pathfinder ready in record time. Our team takes pride in being knowledgeable and personable, and we're happy it showed during your visit. We look forward to welcoming you back again in the future! Sincerely, The Modern Nissan of Winston Salem Team
I found a vehicle I wanted, got all my information to
I found a vehicle I wanted, got all my information to them, ran the numbers, had several hard pulls on my credit, got a price I wanted and agreed to it over the phone, and made arrangements to come there tomorrow to sign everything (I’m an hour away). An hour later, I get a text message that they just sold the vehicle. I’ll never go to this Modern or any other Modern dealership because that entire exchange was both extremely shady and unprofessional. They’re untrustworthy.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback with us. This situation is certainly not reflective of the high standards of customer service we aim to provide at Modern Nissan of Winston-Salem. We would like an opportunity to make this right. Please contact us at your earliest convenience so we can address your concerns. Thank you. Sincerely, The Modern Nissan of Winston Salem Team
FRANK CALDERON GREETED ME AND ENGAGED IN
FRANK CALDERON GREETED ME AND ENGAGED IN CONVERSATION/LISTENED TO MY CONCERNS PRIOR TO ADDRESSING MY NEEDED REPAIRS AND MAINTENANCE.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience, Charles! We're thrilled to hear that Frank Calderon provided excellent service by engaging with you and addressing your concerns before handling the repairs and maintenance. We appreciate your kind words and look forward to serving you again at Modern Nissan of Winston-Salem. Drive safely! Sincerely, The Modern Nissan of Winston Salem Team
Everything went very smoothly.
Everything went very smoothly. Your new system with the service tech handling the entire maintenance procedure was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, William! We're glad to hear that you had a smooth experience with our new maintenance procedure handled by our service tech. We appreciate your positive feedback and look forward to serving you again at Modern Nissan of Winston-Salem. Sincerely, The Modern Nissan of Winston Salem Team
Great communication and service writers are great to work
Great communication and service writers are great to work with and looks at your total vehicles for any needs and updates.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Gregory! We are thrilled to hear about your positive experience with our team at Modern Nissan of Winston-Salem. Ensuring clear communication and excellent service is our priority, and we are delighted that you felt valued during your visit. We appreciate your kind words and look forward to assisting you with all your vehicle needs in the future. Sincerely, The Modern Nissan of Winston Salem Team
The assistant Frank was nice, knowledgeable, and caring.
The assistant Frank was nice, knowledgeable, and caring. The new video program where they explain about servicing your vehicle is awesome.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for providing this amazing feedback, Charles! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, The Modern Nissan of Winston Salem Team
The folks that work there were the best, I felt like I
The folks that work there were the best, I felt like I was friends with everybody throughout the whole process. Very friendly, very courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Modern Nissan of Winston Salem Team
Veronica was awesome, very kind and professional and kept
Veronica was awesome, very kind and professional and kept me informed about the service to my car.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sheila, we are truly grateful for this awesome review! We are thrilled that Veronica was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Modern Nissan of Winston Salem Team
I was greeted as soon as I arrived.
I was greeted as soon as I arrived. My service advisor was very knowledgeable and personable. Very good customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Modern Nissan of Winston Salem Team