Modern Nissan of Winston Salem

(2,356 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (833) 867-0200 (833) 867-0200
Used (877) 586-2661 (877) 586-2661
Service (866) 404-0863 (866) 404-0863

Reviews

(2,356 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Nissan of Winston Salem from DealerRater.

Want to share your experience with this dealership?

Write a review

Our sales representative, Ms.

Our sales representative, Ms. Carter, was very knowledgeable and professional. The staff was very friendly and helpful. The process of purchasing our vehicle went smoothly. There was timely delivery of our vehicle from another dealership. We are very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Senad, for choosing Modern Nissan of Winston-Salem and for the 5-star review! We are delighted to hear about your positive experience with Ms. Carter and our staff. We are pleased that the purchasing process was smooth and that you are happy with your purchase. We look forward to assisting you in the future or feel free to share your experience with others. Sincerely, The Modern Nissan of Winston Salem Team

I like how I was assigned a service leader who kept me

I like how I was assigned a service leader who kept me informed throughout the process. This made it easy to get in touch with him if I had any questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Jessica, for sharing your positive experience at Modern Nissan of Winston-Salem. We're delighted to hear that our service leader provided you with exceptional communication and support throughout your visit. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, The Modern Nissan of Winston Salem Team

Very easy to work with!

Very easy to work with! Salesman was super nice and informative. Everyone at this dealership was really nice. We look forward to doing business here again. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your positive feedback, Jimmy! We are thrilled to hear that you found our sales team informative and easy to work with at Modern Nissan of Winston-Salem. We appreciate your kind words and look forward to assisting you again in the future. See you next time! Sincerely, The Modern Nissan of Winston Salem Team

Friendliness.

Friendliness. Patience. Knowledge. New video service, outstanding! The waiting area with consideration of the customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Joan, for the fantastic 5-star review on CarsDotCom! At Modern Nissan of Winston-Salem, we aim to provide top-notch service with a smile, knowledgeable staff, and a comfortable waiting area. We appreciate your kind words and look forward to serving you again in the future. Sincerely, The Modern Nissan of Winston Salem Team

My technician was thorough, honest, and knowledgeable.

My technician was thorough, honest, and knowledgeable. Excellent wait time for the major work that was performed. My son and I are safer on the road now. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Heather, for your kind words and 5-star rating on CarsDotCom! We are delighted to hear about your positive experience with our technician at Modern Nissan of Winston-Salem. It's fantastic to know that you found our team to be thorough, honest, and knowledgeable. We are thrilled that the major work performed has made you and your son safer on the road. We appreciate your trust in us and look forward to serving you again in the future. Drive safely! Sincerely, The Modern Nissan of Winston Salem Team

I was glad to get a next day appointment for an oil

I was glad to get a next day appointment for an oil change. I just took issue with the price of an oil change being $108 including labor and I was there just over an hour. It was also really cold in the waiting area. And I also received somebody else's 27 point inspection report. Kind of disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your review, Paul. We strive to maintain high standards and are here to help resolve any issues you may have experienced. Please contact us to discuss this further. Sincerely, The Modern Nissan of Winston Salem Team

Friendly courteous staff.

Friendly courteous staff. Ralph Lusk took great care of Stella (my Murano) I appreciate the shuttle service to and from work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the kind words, Laura! We're delighted to hear that Ralph provided excellent care to Stella (your Murano) during your visit. We're also glad you enjoyed our shuttle service. We look forward to welcoming you back to Modern Nissan of Winston-Salem in the future. Sincerely, The Modern Nissan of Winston Salem Team

Fast, exceptional, professional.

Fast, exceptional, professional. Mr Sam gave me all the information needed, he made sure that my car was ready for the long trip ahead of me. Stellar work from the Service Department!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Carla, for sharing your positive experience with us at Modern Nissan of Winston-Salem. We are thrilled to hear that Sam provided you with exceptional and professional service, ensuring your car was ready for your journey. Sincerely, The Modern Nissan of Winston Salem Team

Sales associate, Del Carlos Harrington was extraordinary

Sales associate, Del Carlos Harrington was extraordinary with exceptional professionalism. His knowledge and aim to satisfy his customer was above average. He was very trustworthy and made his customer feel safe in doing business with Modern Nissan of Winston-Salem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Alvin, for your kind words about our sales associate, Del Carlos. We are thrilled to hear about your exceptional experience at Modern Nissan of Winston-Salem. We strive to provide outstanding service to all our customers. We look forward to assisting you again in the future or any friends and family you may refer to us. Sincerely, The Modern Nissan of Winston Salem Team

Friendly, helpful staff.

Friendly, helpful staff. Great service! No pressure transaction. A wonderful experience. Also, very efficient. Only took 2 hours to make the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, John, for your kind words about your experience at Modern Nissan of Winston-Salem. We are thrilled to hear that our staff provided you with friendly and helpful service, making your transaction pressure-free and efficient. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, The Modern Nissan of Winston Salem Team