Reviews
Easy to work with
Hunter S was great to work with at Twin Pine. Answered all my questions and responded quickly. I’ve been having my vehicle serviced here for years and it made sense to buy from them when the time was right.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
By far the best experience I’ve ever had purchasing a
By far the best experience I’ve ever had purchasing a car. Brian was so knowledgeable and pleasant to work with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Definitely recommend
Ed was great.. inquired on a car I unexpectedly found and wanted. Ed worked with me while I got finances in order and talked us through the process. Very friendly & great service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cole was fantastic.
Cole was fantastic. Very professional and knowledgeable. Well worth the drive. Will do business in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience at twin pine ford very happy with
Had a great experience with Sean he made the whole process very smooth and was an excellent salesman very nice dealership and Dan in finance was also great!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Twin Pine made me feel welcomed the second I walked in.
Twin Pine made me feel welcomed the second I walked in. Staff was very welcoming and did amazing at serving their customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
called to make appt to see a truck and ignored our
called to make appt to see a truck and ignored our request for two days but gave the truck to another sales person who held the truck for the customer ahead of me. manager just said these things happen. unethical at the least. president should know what kind of operation is going on there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
we were pushed aside for three days wanting to make an appt and were told that we could not make an appt until the truck was out of recon and they could not put it on hold. that was untrue as they held it for another customer for another sales person. unethical to say the least. will advise anyone on social media to stay away from twin pine ford.
Twin Pines Ford review
I like how we weren’t pushed into purchasing. Sale was straight forward and so was the quality of the car we bought. Disappointed on our trade in value, but we were given compensation for the 4 brand new tires on our trade that were less than a month old. It would have been helpful to have more finance managers available. Our sales guy was knowledge, friendly and helpful.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Overall great dealership
We worked with Eduardo at Twin Pine Ford in Ephrata and bought a quality used car. Great overall experience and relaxed process. Would highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good service.
Good service. Buying a car is a pain but these guys seem to do a good job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car