AutoNation Chevrolet Mesa

(2,217 reviews)
Visit AutoNation Chevrolet Mesa
Sales hours: 10:00am to 6:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
New (888) 695-6397 (888) 695-6397
Used (888) 695-6158 (888) 695-6158
Service (888) 695-7126 (888) 695-7126

Reviews

(2,217 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Mesa from DealerRater.

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Very Satisfied With The Service

My window would not go back up so getting it fixed quickly was very important. Brooklyn was able to get my truck serviced the same day. She was professional and kept me informed of the their progress.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Pierre was amazing!

Pierre was amazing! Not pushy at all, let me figure out what was best for my family and we walked out with a vehicle that works for my family at a reasonable price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Thank you Auto Nation for the outstanding customer

Thank you Auto Nation for the outstanding customer service! You guys made us feel very welcome! We are so happy and satisfied with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Service appointment went very well and on time.

Service appointment went very well and on time. Nice people to deal with as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

No interest in holding up extended warranty.

No interest in holding up extended warranty. Doesn’t check vehicle thoroughly. Need some follow through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Mesa. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2824 to discuss what we can do to help.

My technician was very nice and explained everything that

My technician was very nice and explained everything that he did to my car. Was very pleased with service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

They were so nice and helpful.

They were so nice and helpful. The vehicle purchased was nice and clean. I felt comfortable buying a car there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Very attentive and responsive staff.

Very attentive and responsive staff. Glad to take my work truck to Autonation Supertition Springs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

My Sales persons (2) were great.

My Sales persons (2) were great. Vehicle started having computer and sensors problems day two of ownership. Four different service Reps. Three of which were useless. I got the feeling that because the was new and they couldn't up sell me on unnecessary service they couldn't be bothered, as if they were paid on commission. This is the Third I vehicle have purchased from Autonation an the last. Sales staff Gary David and Carlos Rojas were Great and I would work with again. Service rep Donald Murphy is a one of the better Service Dept. Staff. the other Three I dealt with is worth the time to comment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2824 -- we hope to hear from you soon.

Over all experience was great.

Over all experience was great. I get the communication over ordering the truck was not as promised. I get I was constantly reaching out to get an update.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!