AutoNation Chevrolet Mesa

(2,215 reviews)
Visit AutoNation Chevrolet Mesa
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
New (888) 695-6397 (888) 695-6397
Used (888) 695-6158 (888) 695-6158
Service (888) 695-7126 (888) 695-7126

Reviews

(2,215 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Mesa from DealerRater.

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I purchased a new Silverado 1500.

I purchased a new Silverado 1500. I worked with Roberto Reyes on 2 previous purchases. Roberto is an honest guy, he will show you a vehicle that you want, not one they're trying to sell. There are not many salesmen that do that today. He listens to the customer and works with them to get them the vehicle they want. I reccommend AutoNation for buying a car and if you need service stop in and see them. Their service team is awesome as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

First time visit and very impressed with Jonny Ribeiro my

First time visit and very impressed with Jonny Ribeiro my Service Adviser. He was knowledgeable and courteous. He kept me updated. I appreciate the customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Helen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

They are truly patient and understanding.

They are truly patient and understanding. No pressure when you buy. The vibe was great as soon as you walked in!! Thanks guys at AutoNation Mesa!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

We are very pleased with the service that we received.

We are very pleased with the service that we received. Our Service Advisor worked diligently at getting extended warranty approval from Veritas. This was no easy task, as they do not respond in a timely manner. But Thomas Muccilli kept after them until they approved the repair. This Service Department has always offered excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

For starters, this was a warranty job, and the warranty

For starters, this was a warranty job, and the warranty company took forever, so my car was in the shop almost 3 weeks...lame. That said, I got to work with Jonny for the first time, and I must say, I am extremely impressed and happy with his communication and assistance through this long and arduous repair process - he made all the difference in the experience. He helped with a rental and applied some discounts for the work out of pocket. I'm very impressed with Jonny's customer service excellence!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Patrick, we're happy to hear you had such a positive experience with our team. We always strive to provide personable and excellent customer service. Thank you again for the review!

Just had my car serviced for the 1st time and Jonny was

Just had my car serviced for the 1st time and Jonny was fantastic! He answered all my questions and put my worries at ease! I’ll be requesting him for all of my future visits!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, your wonderful feedback and rating mean a lot to us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Excellent Service, professional and caring.

I brought my car into AutoNation Chevrolet - Mesa for an oil change, thinking that was all I needed. However, upon inspection Robert Adams my Service Advisor informed me that my vehicle needed extensive repairs, but they were covered under warranty. I would not have known otherwise, and I am very grateful for his attention to my safety. He made the process easy for me by taking care of all of the paperwork and getting my vehicle repaired quickly. Thank You!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Jackie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Eddie Leon

Eddie Leon was outstanding?. we were just coming in to look at the Toyota Highlander to see if that?s something we wanted, he made it possible for us to drive it home that night , than drove our other car to our house and filled both tanks . Kudos.To Eddie and auto nations. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Charlene, thank you for sharing your positive experience! We appreciate your recommendation of AutoNation Chevrolet Mesa and we hope to be of service again in the future.

Part late but fixed ok

Part took an extra 4 days to come in, but not their fault. Only been 2 days, but so far so good.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Thomas, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Purchaser

Everyone was extremely professional and courteous. My sales lady Jessica was awesome to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Janine, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Please don't hesitate to reach out if there's anything additional we can do for you.