Les Stanford Chevrolet Cadillac

(1,002 reviews)
Visit Les Stanford Chevrolet Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (313) 915-4644 (313) 915-4644
Used (313) 731-6430 (313) 731-6430
Service (313) 731-0678 (313) 731-0678

Reviews

(1,002 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Les Stanford Chevrolet Cadillac from DealerRater.

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Michelle has great customer skills, she is effecient abd

Michelle has great customer skills, she is effecient abd friendly. She works hard to give hrr customers what they want in a vehical

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Les Stanford Chevrolet. We hope you have a great day!

I have been a customer for over 15 years they always take

I have been a customer for over 15 years they always take care of me I’m so grateful. Happy holidays

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Happy Holidays! Thank you, Kimberly French Kimberly_french@lesstanford.com

The entire team was professional and helped me in a

The entire team was professional and helped me in a timely manner. They were respectful, friendly, and resolved my issue in minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Lina, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

The "Certified" car I purchased from them had a dirty

The "Certified" car I purchased from them had a dirty cabin filter and a dirty engine filter. Also, the blower motor failed after 1 day. When this was brought to their attention (including a photo from another Chevy dealer) I had to make phone call after phone call for two days to get them to pay for it.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are sorry to hear that this was your experience with us. We certainly will do our best to try and make each situation right for our customers. If you are interested in discussing this further with us, please feel free to contact us directly at 800-836-0972.

I love my salesperson, T Zanders, very much.

I love my salesperson, T Zanders, very much. This is the 3rd car leased from you. Although I 'm an old Chevy lover. She is the reason I have returned so often.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your loyalty to our dealership and for taking the time to write this review. Zanders’ sales excellence is always consistent, and I’m glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Thank you, Kimberly French Kimberly_french@lesstanford.com

Tim is a Great salesperson.

Tim is a Great salesperson. Great service! The transaction was so simple and everything went smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dee, thanks for letting us know that Tim took care of you and that everything went very smoothly. I hope to see you again in the future. Thank you, Mike Lowe mike_lowe@lesstanford.com

Very professional, courteous and competent.

Very professional, courteous and competent. I had a great experience with Paul Schultz in the process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for your outstanding review, Bruce! I'm very happy to hear that Paul was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Thank you, Mike Lowe mike_lowe@lesstanford.com

Wes was amazing to work with from the beginning to end.

Wes was amazing to work with from the beginning to end. If you need a new corvette, don’t look any else. They have what you need or can get it quickly. They are truly the Corvette King.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank you, Kimberly French Kimberly_french@lesstanford.com

Service person Philip Peters did an outstanding job of

Service person Philip Peters did an outstanding job of helping me. Great guy. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome feedback! You're right, Philip is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Thank you, Kimberly French Kimberly_french@lesstanford.com

Les stanford horror story

My experience with les stanford has been a horror movie , I brought my car in last yr of Oct and I still haven't received my car back , no loaner car , no one even calls an updates me , I just want my car back or to be rightfully compensated.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Rashad, thank you for taking the time to leave us feedback about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (313) 444-7537 to discuss this further.