Hamilton Nissan

(762 reviews)
Visit Hamilton Nissan
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–5:30pm
Tuesday 8:00am–8:00pm 7:00am–5:30pm
Wednesday 8:00am–8:00pm 7:00am–5:30pm
Thursday 8:00am–8:00pm 7:00am–5:30pm
Friday 8:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (855) 255-5404 (855) 255-5404
Used (855) 261-5759 (855) 261-5759
Service (855) 267-7232 (855) 267-7232

Reviews

(762 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hamilton Nissan from DealerRater.

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Customer service still excellent

The front desk provide excellent service always making sure we are serviced properly, they review the inspection check list and ask if is any issue with the vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Too long-too expensive.

I got there at 6:45am to fix a flat tire. They did not have the size tire I needed for a Nissan vehicle!!! I did not leave until l missed work and left after 3pm. They replaced 2 tires without explaining anything to me. TOO long and too expensive.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Job

Service was on time. Jared was very professional, he advised me that it would take an hour and a half and it took less. He came out to the waiting area and explained everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Engine maintenance to maintain life warranty.

Service was quick and staff was pleasant. Was one of last appointments of the day and I was able to pull in and check in promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellence

Customer service was excellent. Al employees were very courteous and friendly with pleasant personalities. Even though I had no appointment David and Gina worked in between clients and I was very satisfied with they're service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Accident/tow/tires/rim/realignment

It was a stressful afternoon with a minor accident resulting in a slashed tire, which required the car to be towed. The tow truck driver, seeing a Toyota, towed it to Younger instead of Hamilton (should have read his notes!). Then it had to be towed again -- to the proper place! It is always a pleasure to work with Don Snuffer, who kept me informed of damage and next steps over the next few days. I was without the car for 3-1/2 days until parts arrived, but all turned out well. Thanks for continued and usual great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fast and Friendly Serivce

Hamilton Nissan completed my service in less than an hour! The representative was friendly and very courteous. Once the work was completed, he explained everything on the printout and highlighted issues that I need to address later. Very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Average repair average service nice people

One new headlight cover and one is old. Would have gladly paid to have the other replaced to match. Overall good work done. Would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Hamilton Nissan

Hamilton Nissan has been absolutely awesome all the way from our initial encounter on the day 1 1/2 yrs ago when we purchased our Rogue!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great

Great place to buy a vehicle . I come to this dealership because of Dwain. He is always available and if not he returns calls immediately. Always nice and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.