Reviews
Quotes are consistently well below actual.
Every time I receive or have received a quote for maintenance on my car, the quote has always been well below what the work comes out to be. There is no difference in the quoted work and the actual work performed and I do not understand why. Also the estimated time is consistently 60-90 mins longer than what I am told. The only reason I continue to have work done here is because the quality is good but the transparency is way off! I have been committed to Hamilton for 7 years now and have referred a few others who purchased vehicles there but my next car will be from a different dealer.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Service
Approached immediately upon arrival. Service completed within 45 minutes with contact re: need for filter change. Filter was changed and quoted price paid. Vehicle washed also in that time frame.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Great to work with and very knowledgeable.Took the time to find the issues and suggested the best repair for my car ... Very fast and friendly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
My car returned cleaner than I left it, it was raining so Levi pulled it up so I wouldn’t have to go out in the rain. I needed a leak fixed and the promptly took care of that, called me with the cost and had it ready as promised. Great Service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional and work CDwas completed in a timely manne
My rating is excellent because every time I being my car in for service I am always treated with respect and kindness. They are always professional from the time you schedule the appointment when the services are completed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change
The wait time for my complimentary oil change was not long at all. I was on my way in about an hour. Great service and friendly.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
awesome
We went to the dealership for service on my Rouge walked around looking at smaller cars and frll in love with the Kicks . The two (sales person Dwain and finance Ashley) made it possible for me to purchase the kicks. Very happy in the way they helped and treated us while we were there. Would recommend These two to everyone that is looking to purchase a new or used car vehicle in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lauver's
We just purchased a new 2019 Murano. From the minute that we entered the facility, we were greeted and taken care of in a professional, courteous manner. We were treated with respect and given full details on the vehicles that we looked at. Our sales persons were knowledgeable, and professional They cared about our concerns and took time to make sure that we were comfortable with the information that they gave us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Everyone was super helpful in helping me find my new car! Everyone did a great job explaining things to me. Would definitely go back in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil Change Tire Rotation
I brought my car in for its first oil change and tire rotation since I purchased the car a couple months ago. As soon as I arrived, I was able to pull the car in and do they could get started right away. This the first of three free oil changes and tire rotation service after I pitched the car. The service area was very organized, clean, with friendly, professional staff, very courteous. They showed me where the customer waiting area was. Very quiet, comfortable, and relaxing. They came and got me when the car was done and explained everything that was checked or looked atunder the hood with the oil change and tire rotation. Very pleased with the service that was provided.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair