Hamilton Nissan

(763 reviews)
Visit Hamilton Nissan
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–5:30pm
Tuesday 8:00am–8:00pm 7:00am–5:30pm
Wednesday 8:00am–8:00pm 7:00am–5:30pm
Thursday 8:00am–8:00pm 7:00am–5:30pm
Friday 8:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (855) 255-5404 (855) 255-5404
Used (855) 261-5759 (855) 261-5759
Service (855) 267-7232 (855) 267-7232

Reviews

(763 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hamilton Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review

great service

the service techs are really on top of their game. They do a fantastic job. He went over the work done step by step and took the time to explain everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Top Notch Service All-Around

Hamilton's Service Department makes vehicle maintenance absolutely hassle free! I was able to schedule my service appointment online and also had the ability to add a note that my Rogue was due for a major mileage service in addition to the normal oil change and tire rotation. When I arrived for my appointment, Levi greeted me by name and asked how my car had been running and if I had any concerns or issues that I would like for them to check out. He also took the time to explain all the services I was due for and make sure that I wanted those services performed at that time. The wait time was far less than expected; approximately 1 hour and 15 minutes from start to finish. Once my car was done, we reviewed the services performed and the multi-point checklist. Levi let me know that my tires were good and still had good amount of tread life left as well as the fact that my back window wiper had a small tear beginning. It is professional,personal and excellent service like this that keeps me coming back to Hamilton's for all my cars and services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

New car

I was able to purchase a band new 2019 Nissan Versa. My first new vehicle the process was easy and service was amazing! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First time maintenance

I can only say 5 star service.:Attentive, friendly, professional, accommodating and informative. The service was fast and I followed a recommendation to wait in a quieter area. Very much appreciated

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick and efficient.

I was there before my appointed time and was taken immediately. Staff was polite, efficient and personable. I asked to have front section of car vacuumed and it was taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great ... but...

The people in the service dept are very kind and efficient.... very nice waiting room as well. This was my first visit there I had an oil change and tire rotation .. I assume they did those things well. The reason I assume so is because I asked for my car to be washed (which I was told when I purchased the car was a doable request) I was assured it wasn’t a problem and they even offered to vacuum the driver side 😊 very nice! I hopped in my car without hesitation very thankful .... when I met my husband for dinner he commented that my car needed to be washed 😳 I said they just washed it ... to which he laughed and showed me the front and back end of my car which had not been touched ... and then I looked in to see if it had been vacuumed and it in fact had been overlooked as well. Needless to say I was a little disappointed with my first visit there 🤷🏼???

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Efficient and Friendly

Efficient service. My car was returned sooner than promised. Appreciate the free car wash with each service visit. Employees are always friendly. Thanks Hamilton Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service at Hamilton Nissan great

Great people, and great service. Comfortable atmosphere, also very guick service. The did an awesome job. I am very pleased with their service. I will be back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best Customer Service

Don and Gina were very helpful. Don helped us with our service call and provided us detailed information on what needed to be done. The waiting lounge is superb and very relaxing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a good visit. Snacks were great since it was morning . V

Good service. I would tell other people to come here. Everyone very friendly . enjoyed the snacks . Everyone took all the time I needed when asking questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.