Antwerpen Volkswagen

(922 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award
(410) 334-8892 (410) 334-8892

Reviews

(922 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Antwerpen Volkswagen from DealerRater.

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The dealership and staff were fantastic.

The dealership and staff were fantastic. Specifically Oliver and Sam. Would definitely recommend this dealership to anyone interested in a VW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Dropped off my vehicle a day prior my appointment and

Dropped off my vehicle a day prior my appointment and they didn’t service my vehicle until after lunch time. My vehicle was scheduled for 8am. Overall Emelie helped out tremendously

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience at this dealership was unlike any other!

My experience at this dealership was unlike any other! I was treated with respect, fairness, and kindness. My salesman, Trevor, was polite and honest throughout our entire interaction. I would highly recommend Antwerpen Volkswagen to anyone that is car shopping!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I really appreciate Oliver the manager, Sam in Sales and

I really appreciate Oliver the manager, Sam in Sales and Chris in Finance for making my process of buying my new VW Atlas a smooth and easy one. I enjoyed working with all of you and look forward to making Volkswagen my forever go to for vehicles moving forward. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wow!

Wow!! What can I say Chad was just totally awesome!! Made me fell comfortable! I felt like I was hanging out with family at the family reunion picnic! But the whole team made the process stress free! Made it easy and they kept it real with me! I appreciate that!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Came in to get a new battery, staff was rude,

Came in to get a new battery, staff was rude, specifically two women running the service department. Waited an hour for them to tell me they wanted $900+ to replace a battery.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great!

Great! Awsome! Very nice, great customer service, attentive and good care for the customers needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My car was at the shop for 3 weeks and I got it back

My car was at the shop for 3 weeks and I got it back absolutely dirty inside and outside (my car is only 3 month old- brand new purchased in May). In addition I found a receipt from a sub shop dated with the timeframe when my car was in the repair shop. Now I’m wondering where else were my car while under their care.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This was a wonderful experience coming from someone

This was a wonderful experience coming from someone purchasing their first vehicle. Sam's customer service was AMAZING. He was very personal and was very knowledgable about the car. It was truly a great experience and it made me feel comfortable instead of overwhelmed from buying my first car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience and everyone there at the dealership was

Great experience and everyone there at the dealership was very friendly and helpful throughout the entire process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.