Reviews
The dealership and staff were fantastic.
The dealership and staff were fantastic. Specifically Oliver and Sam. Would definitely recommend this dealership to anyone interested in a VW.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dropped off my vehicle a day prior my appointment and
Dropped off my vehicle a day prior my appointment and they didn’t service my vehicle until after lunch time. My vehicle was scheduled for 8am. Overall Emelie helped out tremendously
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
My experience at this dealership was unlike any other!
My experience at this dealership was unlike any other! I was treated with respect, fairness, and kindness. My salesman, Trevor, was polite and honest throughout our entire interaction. I would highly recommend Antwerpen Volkswagen to anyone that is car shopping!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I really appreciate Oliver the manager, Sam in Sales and
I really appreciate Oliver the manager, Sam in Sales and Chris in Finance for making my process of buying my new VW Atlas a smooth and easy one. I enjoyed working with all of you and look forward to making Volkswagen my forever go to for vehicles moving forward. Thank you
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow!
Wow!! What can I say Chad was just totally awesome!! Made me fell comfortable! I felt like I was hanging out with family at the family reunion picnic! But the whole team made the process stress free! Made it easy and they kept it real with me! I appreciate that!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Came in to get a new battery, staff was rude,
Came in to get a new battery, staff was rude, specifically two women running the service department. Waited an hour for them to tell me they wanted $900+ to replace a battery.
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great!
Great! Awsome! Very nice, great customer service, attentive and good care for the customers needs.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My car was at the shop for 3 weeks and I got it back
My car was at the shop for 3 weeks and I got it back absolutely dirty inside and outside (my car is only 3 month old- brand new purchased in May). In addition I found a receipt from a sub shop dated with the timeframe when my car was in the repair shop. Now I’m wondering where else were my car while under their care.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
This was a wonderful experience coming from someone
This was a wonderful experience coming from someone purchasing their first vehicle. Sam's customer service was AMAZING. He was very personal and was very knowledgable about the car. It was truly a great experience and it made me feel comfortable instead of overwhelmed from buying my first car.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience and everyone there at the dealership was
Great experience and everyone there at the dealership was very friendly and helpful throughout the entire process!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car