Antwerpen Volkswagen

(923 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award
(410) 334-8892 (410) 334-8892

Reviews

(923 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Antwerpen Volkswagen from DealerRater.

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We’ve purchased two vehicles from this dealership and

We’ve purchased two vehicles from this dealership and have had great experiences both times. The best part was how fast they were able to get the deal done. No one wants to sit in a dealership all day negotiating and thankfully we were not!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Trevor was a pleasure to work with!

Trevor was a pleasure to work with! He made the sale seamless. We are very happy with our Jetta!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Trevor was an absolutely pleasure to work with!

Trevor was an absolutely pleasure to work with! He was very kind and patient, as I can be a little indecisive. We went in on a whim to look around and found something that day. He was very helpful and I would absolutely work with him again. Rafael closed us out on the deal and was wonderful as well! Even with having our two youngest kids with us, this was the best car buying experience we have ever experienced. Thank you! We love our new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone I dealt with at this dealer was personable,

Everyone I dealt with at this dealer was personable, helpful, and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service from sales and finance team.

Great customer service from sales and finance team. Everyone was very helpful and professional. Excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Worked with Samuel and Chris,also met Trevor and Dominic.

Worked with Samuel and Chris,also met Trevor and Dominic. All were great and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

When I arrived, I was told that I would be updated on my

When I arrived, I was told that I would be updated on my service. Unfortunately, after three hours, I needed to call and touch base. A pine said call I was told I’d be called again to let me know the status. Never happened. It is clear that multitasking or prompt responses are poor.

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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone was awesome to work with .

Everyone was awesome to work with . Oliver Hong the General Manager called me immediately, listened to my needs and got back to me right away with available cars and great pricing Sam Serio my Salepersin was thorough and easy to work with it was a great experience all around

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Customer Service!

Excellent Customer Service!! Clean dealership and friendly staff. Jeff in the Sales department is also the greatest!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was so nice and helpful!

Everyone was so nice and helpful! They went above and beyond and on top of that the service was so fast!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.