Antwerpen Volkswagen

(922 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award
(410) 334-8892 (410) 334-8892

Reviews

(922 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Antwerpen Volkswagen from DealerRater.

Want to share your experience with this dealership?

Write a review

Very professional and knowledgeable employees work there.

Very professional and knowledgeable employees work there. My salesman worked with me to get the exact car I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Brought our Tiguan in for routine PM service.

Brought our Tiguan in for routine PM service. Great Customer service, informative of work needed and completed. Thanks everybody at Antwerpen VW!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is the absolute best dealership ever!

This is the absolute best dealership ever!!!!!! Sam is out of this world!!!! I’m locked in here for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This has been the worst car buying experience, and after

This has been the worst car buying experience, and after 3 months we are still dealing with issues. From being lied to horrible craftsmanship the issues keep coming with no end in sight.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mr Trevor was instrumental in getting me my new car!

Mr Trevor was instrumental in getting me my new car! I love it it feels so great getting into it and going different places! He is a great salesman and point of contact if anything goes wrong or if I need questions answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer service in the service department was great,

Customer service in the service department was great, upfront and fast service. I was able to set up my appointment online in minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Did what the needed, showed me what I wanted, answered

Did what the needed, showed me what I wanted, answered questions, and didn't try to sell me anything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Emelie and the entire service were a pleasure to work

Emelie and the entire service were a pleasure to work with; professional, friendly and knowledgable. I had a slow leak in one of my tires and called Antwepen and spoke with Emelie. She said to come on over (same day!) she would have one of the mechanics take a look. They found that I had picked up a screw and they plugged it and had me in and out in a jiffy. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The only discrepency that I have is that the dashboard

The only discrepency that I have is that the dashboard screen was not cleared after the oil change had been completed. I plan to revisit Volkswagen in order to clear/ reset the dashboard screen. Everyone is very courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wendy and the staff at Antwerpen VW always take great

Wendy and the staff at Antwerpen VW always take great care of me. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.