Reviews
They delivered my new ID Buzz right on time just like
They delivered my new ID Buzz right on time just like they said they would and provided better financing than my bank on the note too! Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank You so much for the kind words and for choosing Antwerpen Volkswagen of Pasadena, Maryland for your New VW. As the first owner of the all new ID.Buzz from Antwerpen Volkswagen, you hold a very special place in our memories. We hope to see you and the Buzz for regular service check ups and maintenance. Your sales professional Sam Serio can also ensure you get the very best priority service when visiting for any department from Sales to Service to Parts to Accessories to Body Shop. We wish you many many miles of worry-free driving in your VW and sincerely hope that you stay in touch and keep us updated with your experiences as time goes on in the NEW Volkswagen Buzz EV.
The dealership had lots of inventory to chose from, was
The dealership had lots of inventory to chose from, was quick to get help from someone to test drive multiple cars. Helpful with information about the car.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Terrible service.
Terrible service. They took around 3-4 for a simple oil change. I could have taken it somewhere else and been done within an hour. Second thing, they “misplaced” my key. The guy told me that they had the key in another car that had been taken to get test driven. Never coming to this dealership ever again. Worst experience ever.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Josue, I truly wish I could erase this negative experience for you. We failed and that is a tough pill to swallow for our team and I am sure it was no picnic for you, We value you as a customer and we value your time and business here at Antwerpen Volkswagen. I'd love to speak with you regarding this experience and attempt to make it right. Please reach out at your convenience to me directly at 410-760-6300 ext 15020. Sincerely, Mike Williams General Manager
Marcus definitely went out of his way to send me home in
Marcus definitely went out of his way to send me home in a brand new Tiguan. He made it a fun experience & Sam finished the process with seamless financing. I've always taken my VW's to Antwerpen for service & Wendy is always a pleasure to work with, too!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You so much for this wonderfully worded five star review! Marcus, Wendi and our entire team here at Antwerpen Volkswagen of Maryland truly value your business and relationship. See you next time!
Marcus definitely went out of his way to send me home in
Marcus definitely went out of his way to send me home in a brand new Tiguan. He made it a fun experience & Sam finished the process with seamless financing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your five star review of Marcus and Sam here at Maryland's Best VW Dealership, Antwerpen Volkswagen where we love our customers and always go the extra mile. From all of us here in Pasadena, thank you and Happy Thanksgiving!
They made our buying experience fantastic.
They made our buying experience fantastic. Mike, Trevor and Chris were outstanding. Couldn’t be happier with our purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You Cori! From all of us here at Antwerpen Volkswagen of Maryland, we appreciate your five star review and of course your business!
Sam was a great help with everything from the selection
Sam was a great help with everything from the selection of the car to financial portions! He was accommodating every step of the way and I am so happy with my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate the kind words for Sam and the 5 star review! From the entire team here at Antwerpen Volkswagen of Pasadena, Maryland, THANK YOU!
These guys got me exactly what I wanted.
These guys got me exactly what I wanted. I'm a long time VW owner and I love this store. I've bought four cars now from them, and I don't think I'll ever shop anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr Bruns, Thank you for writing this fantastic five star review. Our team at Antwerpen Volkswagen of Pasadena, Maryland takes pride in the service we provide and your review is a testament to the talent and caring nature of our customer service team. Sam, Trevor, Dominick, Marcus, Mike, and Chris are all incredibly appreciative of your business and these kind words.
My service rep was fabulous.
My service rep was fabulous. So knowledgeable and took the time to teach me the key fob trick of holding it on steering column. Ordered my touch up paint and made sure that i had no questions. She is a gem!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very kindly for this glowing five star review of Emelie Knight here at Antwerpen Vokswagen of Pasadena, Maryland. We truly appreciate your business and these kind words.
Excellent attention to detail and smooth process.
Excellent attention to detail and smooth process. The entire car buying experience was well run.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair