Liberty Mazda

(1,803 reviews)
Visit Liberty Mazda
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–6:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–2:00pm
Sunday Closed Closed
2022 state dealer award
View 5 awards
2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (860) 218-9404 (860) 218-9404
Used (860) 947-4221 (860) 947-4221
Service (860) 947-4202 (860) 947-4202

Reviews

(1,803 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Liberty Mazda from DealerRater.

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They were very helpful with the service experience.

They were very helpful with the service experience. They kept me informed throughout the entire process

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

Good It was great service.

Good It was great service. Everyone was very friendly and responsive. I would recommend them again.

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  • Overall experience 3.0
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Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

fast and hospitable they are fast and reliable, able to

fast and hospitable they are fast and reliable, able to attend my need asap. yes

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Very customer oriented.

Very customer oriented. Professional, courteous and satisfying. Will keep coming to maintain our Mazda CX9

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  • Overall experience 5.0
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Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

Pleasant It was a very pleasant experience shopping for a

Pleasant It was a very pleasant experience shopping for a car at Liberty Mazda in Hartford

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your five star review! We truly appreciate your business.

Was a good experience.

Was a good experience. I waited for all my services to complete Good, timely, okay cost

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  • Overall experience 4.0
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Dealer response

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.

Very good.

Very good. I was finally able to use Car Warranty :) Craig made sure that everything was taken care of as well as gave me a Loaner vehicle so I can get around with ease.

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  • Overall experience 5.0
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Dealer response

Tahara, Thank you so much for your excellent review! We are so glad that Craig had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

Very supportive and dedicated workers!

Very supportive and dedicated workers! I always have a great experience and I know they will always try their best to accommodate me. I would recommend liberty Mazda to all my friends

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  • Overall experience 5.0
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Dealer response

Jahan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

It took more than an hour and when I asked about washing

It took more than an hour and when I asked about washing the car the told me that the equipment is broken.

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  • Overall experience 4.0
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Dealer response

Thank you! Jason and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

Brad was able give a repair price that was easier for me

Brad was able give a repair price that was easier for me to pay. I appreciated that and the loaner I was able to use.

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  • Overall experience 5.0
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Dealer response

Thank you for taking the time to share your feedback with us. Bradley and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.