Liberty Mazda

(1,805 reviews)
Visit Liberty Mazda
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–6:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–2:00pm
Sunday Closed Closed
2022 state dealer award
View 5 awards
2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (860) 218-9404 (860) 218-9404
Used (860) 947-4221 (860) 947-4221
Service (860) 947-4202 (860) 947-4202

Reviews

(1,805 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Liberty Mazda from DealerRater.

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Great customer service There was no pressure to do

Great customer service There was no pressure to do anything that I didn't want to do.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

My experience with Liberty Mazda was easy, efficient and

My experience with Liberty Mazda was easy, efficient and fast...I had to wait for the color of car ?? that was the hardest part...but out of their control. Love my car??

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Liberty Mazda! We hope you enjoy your new vehicle! Please let us know if we can be of any more assistance!

The experience was excellent every one were friendly and

The experience was excellent every one were friendly and personable The service was performed quickly

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Always pleased with service received and love the video

Always pleased with service received and love the video that I'm able to watch as they service my vehicle

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

Great.

Great. Very warming from the entrance. Nice and trustful people. Very warming from the entrance. Nice and trustful people. I feel good with the maintenance plan I bought.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department, Shawn! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Consistent.

Consistent. Always helpful & informative. Comfortable waiting area, service is fast and always on time.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Jen, Thank you! Craig and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

My experience was good.

My experience was good. It was a smooth and fast transaction. Zeon was very knowledgeable and asked good questions to figure out my needs and it helped me when making my final decision.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well working with Zeon and truly appreciate your feedback!

Overpriced.

Overpriced. If u know and understand what's being done and the time needed to do it. U can see how overpriced ur services are.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Very pleasant and very professional.

Very pleasant and very professional. Took my car in on time, kept me posted throughout the service process and my lift ride to and from my office was seamless.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

John, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Honesty, responsive to questions, great communication,

Honesty, responsive to questions, great communication, Fair wait time, I appreciate the video walk throughs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.