Reviews
They work with me regarding issues with the vehicle which
They work with me regarding issues with the vehicle which is now resolved Great experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!
Excellent and efficient service.
Excellent and efficient service. Friendly staff. They said it would take 90 minutes but I was out the door in 60.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Angela, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carrie met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!
Very informative and friendly.
Very informative and friendly. There is one problem that I haven't had time to address because of appointments. When I got home from There my wife opened passenger door and noticed long scratch on door window
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! Carrie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.
This was my second time buying a car from Liberty Mazda
This was my second time buying a car from Liberty Mazda and working with Zeon, and once again my experience was excellent from start to finish. Highly recommend this place if you’re already a Mazda customer or interested in becoming one. Every time I went there to get my car serviced, I’ve been treated well. Bill, the loan officer that I worked with was great too!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that Zeon and Bill had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
My experience was very enjoyable.
My experience was very enjoyable. I didn't feel pressured, I was given plenty of time with the team and my salesman Hunter was top notch!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Hunter delivered such a great experience!
Very easy, was my first time with service everything went
Very easy, was my first time with service everything went great. Would recommend to anyone
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Liberty Mazda. Craig and our team appreciate your business and hope to see you again soon!
It was an Ok experience.
It was an Ok experience. She was not very polite. Carrie was mediocre; she lacked politeness and warmth.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
I never met to or talked to Carrie.
I never met to or talked to Carrie. Someone else checked me in. I never heard from anyone about my car being ready so I called and did not speak to Carrie. I paid in full online and when I picked up my car Carrie was away from her desk so someone else checked me out
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. If you would like to further discuss your visit, Leslie, feel free to contact us at your convenience.
Carrie was extremely helpful with working with Mazda in
Carrie was extremely helpful with working with Mazda in the replacement of my head lamp
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. Carrie and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.
Things were explained to me.
Things were explained to me. Sat and read the newspaper. Had a cup of coffee. Chatted a few minutes with Hunter who I leased my car from last year.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!